Krystal

Greenville, AL · Fast food restaurant

Rating
3.9/5
★★★★☆ 3.9
Reviews
20
Rank in Greenville
#6
of 28 restaurants
City Percentile
41%
rating percentile
Address
Krystal, 1020 Fort Dale Rd, Greenville, AL 36037
Phone
(334) 382-4754
Website
locations.krystal.com/al/greenville/1020-fort-dale-rd
Status
Opens soon · 6 AM

Krystal is a restaurant located in Greenville, AL. It is one of 28 restaurants listed in Greenville. Its 3.9-star rating is slightly below the Greenville city average of 4.1 stars. It ranks #6 of 28 restaurants in Greenville. There are 10 photos associated with this location.

About Krystal

Krystal is the south’s original quick-service restaurant chain located in the heart of Greenville, AL. Known for its signature square burgers, juicy chicken sandwiches, and hearty breakfast, Krystal has been a staple in the community for many years.... More

Hours

Saturday6 AM–
Sunday6 AM–10 PM
Monday6 AM–10 PM
Tuesday6 AM–10 PM
Wednesday6 AM–10 PM
Thursday6 AM–10 PM
Friday6 AM–

Customer Reviews

★★★★☆ 4.0 Steve Takata · Jul 2025

Krystal is sort of like the southern version of White Castle. The burgers are small and square, and their serves with grilled onions and pickle. Krystal also puts mustard on them so if you don’t like mustard on the burgers, ask for them to leave the mustard off. They’re not quite as greasy as white castles and not quite as flavorful, but they’re still very good.

★☆☆☆☆ 1.0 Knisha Curry · Dec 2025

We have been to various Krystal's in different states before, but this one was one of the worst experiences: - The floors were dirty and sticky. Literally dirt laying around. - The women's restroom had no toilet paper and it was just dirty. - It was not very busy, but it took 20min to get the shakes and two sliders - When we finally got the shakes, (the woman at the register has to make them a well), they were overflowing and the woman desperately tried to clean the cup with about 50 napkins, after she poured some out and soiled some more. Once we received the shakes, they were still sticky all over and our kids did not even finish them because they were just plain and tasteless. No apology and no professionalism. - The tables and chairs were also dirty The outside was already but very

★★★★★ 5.0 K Bailey · Feb 2026

Stopped for food after a very long drive and our cashier was the sweetest human ever. She was so helpful and our food was so hot and fresh. She's a true 💎

★★★★☆ 4.0 Scary Jones · Nov 2025

First time having Krystal’s. The people messed up my order but when I came back in, they didn’t hesitate to fix it, nor did they complain. They simply just made a new order and handed it to me. The people were so polite. Especially the lady in the red shirt with the bun.

★☆☆☆☆ 1.0 Natasha McDaniel · Mar 2024

I wanted to try this place since we don't have one from where I'm from and oh my gosh was it disgusting. I have never seen a burger that is mush on both sides of the bread. The food looked questionable and I was scared to eat it. And the place was dirty. The food wasn't good, at all and I can honestly say I'd never got to another Krystal restaurant. The apple pie tasted like medicine and the sprite was just awful. No clue how that was messed up.

Accessibility & Amenities

✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Active Military Discounts ✓ Great Coffee ✓ Breakfast ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Coffee ✓ Late Night Food

Services

Fast food restaurantAmerican restaurantBreakfast restaurantChicken restaurantDessert restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.