Krystal

First of all, I think this location may have been renovated because it’s very clean and has a really wide open space in their lobby and it’s very nice. Most importantly, I just had one of the best services I’ve ever received from a fast food joint. I work night shift, so when I get off work, I come to Krystal’s a lot because it’s one of the only places I can get lunch food in the mornings. I have been to several locations before that have lied to me and refused to cook me Krystals at 8am, which I do understand, because it’s more work. This location was happy to cook them for me, and let me know I would have to wait for them to cook, which I already knew, and so I said I would run outside and come back inside in a few minutes so I could smoke a cigarette while I waited for the food. Above

I had to leave a review after my experience last week at Krystal. There were only two employees working, and despite being clearly short-staffed, they handled everything with such professionalism and positivity.Shout out to Issac Moore and Andrew Gorski. The customer service was absolutely amazing — they were kind, patient, and made sure every customer felt acknowledged. Even more impressive, the food came out hot and fresh! What really stood out to me was how the two coworkers encouraged each other throughout the night. You could tell it was a tough shift, but they stayed upbeat and supported one another the entire time. That kind of teamwork and work ethic deserves recognition. Thank you both for your hard work — it did not go unnoticed!

I placed an order 12 cheese Krystals..6 of those with extra pickles ext mustard 6 regular Krystals 18 Krystal's total a bowl of chili and 2 LG Dr Peppers no ice. I had to keep repeating my order, got to the window read it back it was correct. Got home I had 18 cheese Krystal's none had extra pickle or mustard ..and 6 should have been just regular red box Krystal's..and to top it off they were just slung in the boxes. I know it's fast food, but you just got me for 51 dollars and nothing was good.

I worked at Krystal when I was younger, so I know exactly what goes into making their burgers — the process, the grill, and what the meat is supposed to taste like. I picked up a sackful of Krystals and a couple of apple pies recently, thinking I’d get a little taste of nostalgia. But the moment I bit into one, I knew something was off. That familiar flavor hit the back of my mouth — not in a good way. It was the meat, and it tasted like it had been cooked on an old, unclean grill. That same unpleasant taste that happens when grease and buildup aren’t cleaned properly between cooks. Whatever seasoning used to make them great just isn’t there anymore. To make things worse, I tried calling the restaurant four different times — each time it rang, someone picked up and immediately hung up. S

I stopped through about a month back and ended up leaving without food. Employees just screwing around inside, taking excessive time to cook basic meals (waited 25+ minutes and then went inside to check on the order status), inside was dirty and employees as well. I decided to get my money back at that point and left.