Krystal

I ordered my food through y’all’s out over three hours ago and still have not received it. I tried to call the store to find out what’s going on in all you get is the recording you called the phone number on the recording and you get another recording. I had to edit my review because someone replied and I can’t answer them so I tried to contact y’all through there and was told that since I had no pictures of the food they messed up there was nothing they can do and then I was told sorry about your order never being delivered. We can’t submit it. You’ll be refunded so that’s twice that my order has been screwed up from there and nothing is yet to be done and when I was contacted, I was told basically oh well.

Worst food ever and the employees were a joke except the one trading orders, which she was polite, put up with our indecisiveness, tried to joke with us when we couldn't make up our minds, BUT ONE EMPLOYEE WALKED OUT, the girls in the back stayed blaming it on the girl taking out orders, but he came from the back cooking area, all ANGRY, STAYING HE WASN'T LISTENING TO OR DIDN'T HAVE TO DO ANYTHING, HE CLOCKED OUT AND HE LEFT. VERY MAD, IN THE MIDDLE OF OUR LARGE ORDER. We specifically went inside bcuz there was no one inside and the drive thru was bombed with vehicles, so we thought we were done a good thing. I mean, we wanted to wait in our car too, but no one inside, we thought we were doing justice for everyone. BUT TOO BE SO BOLD AND RUDE, FOR NO REASON AND WE WAITED FOR 45 MINUTES BCU

Service was good the Krystals were good but the fries were old. My wife says I can't eat there anymore because when she got home she thought we had a gas leak.

Im not sure what is going on but this isn't the 1st time. I personally don't like straight salt added to my food so I asked for no salt on my fries. Why do I receive exactly what I asked not to have. After reaching out thelady said they took already cooked fries and added themback into the fryer and basically cooked the salt into them. Horrible! The fries taste awful. I think this is my last trip to this Krystal. Money doesn't grow on trees and this was clearly a waste of my money and time. So,if no one is in their line just go somewhere else so your not disappointed about food you order.

Told to pull up front with the person in front of us for fresh Krystal. Pulled up and waited and waited, my husband and the person in the other vehicle both had to walk in to get our orders. To busy talking, plain lazy.