Krystal

I had a very disappointing experience at the Krystal in Brookhaven, MS. The service was extremely slow, and the staff did not seem friendly or welcoming. When I finally received my food, the quality was questionable. It didn’t look or taste fresh, and I ended up throwing it away and leaving. Definitely not the experience I was hoping for.

Krystal’s — ⭐⭐⭐ (and that’s me being generous) First time trying Krystal’s, and honestly? It barely cleared the bar. The burger was somewhat decent, did just enough to keep this from being a two-star situation. Service, though—unacceptable. Slow, off rhythm, like the team missed the pre-shift huddle. Now, benefit of the doubt: could’ve been a couple folks out of position, wrong day, wrong lineup. It happens. But first impressions are first impressions, and this one didn’t exactly sing. Three stars. Room for improvement. Tighten the operation.

Ordered 2 meals with no onion…we had onion on our meals & they remade & they came back the same way…Soggy bread & undercooked meat….the only decent thing was the fries…food was horrible..

I've always loved Krystal, but I think this was my first time at this one. I wanted the bacon cheese burgers with no onions, but they told me the only onions on my burgers were the ones that were already on the grill, so you can't get one completely without onions!😫

Stopped by to grab lunch on my way out of town with my Husband and grabbed the some of the freshest Double Cheese Krystal's I've ever had! Great job Krystal's I'll be back soon!!