Kroger

On Saturday I went to Kroger in Streator, IL to place an order for a birthday cake for my son who is nonverbal and has autism, and loves holidays and his birthday every year. During this visit to the store, my son was overwhelmed (and so was I) as we tried to look through the binder to find the Minecraft cakes. Kristine in the bakery was so helpful and understanding. She followed us around to take our order on the go as my son really wanted to keep moving about. Meeting a community helper who assisted us with empathy, kindness, and creative order-taking was so appreciated in that moment.

The selection is as good as you would expect, but what I always appreciate is how friendly and helpful the staff members are!

They dont except hsa/fsa cards for otc medicine. They'll take snap/ebt b.s. but will not except hsa/fsa.

The drinks at Starbucks were great, but the customer service was disappointing. We waited about seven minutes just to place our order, and during that time, no one acknowledged us—not even a simple “I’ll be with you in a moment.” When I received my drink, I politely asked the employee for a straw (which were literally right by the window), and she responded with an attitude, saying, “There are straws over there.” The staff seemed rude and unprofessional. Honestly, if you don’t enjoy your job, that’s one thing—but it’s not okay to take it out on customers.

Been shopping Kroger ALL my life! 55 years and going!