Kroger Deli

Very, very, very poor customer service in the Deli Department. I paid over $300 for drumettes , but received only half of the order. I returned to the store and was told they are sold by weight, and not by count. This was not explained to me when I made the order. Since I got only half of the order, I was expecting a refund for half of the cost, but was offered a $50 store credit. How pathetic! You will not get another penny from me and I will report this incident to the BBB and let my family and friends know of my bad experience with your store.

Excellent selection of meats. Boar's Head is a little pricey, but well worth it. Kroger's Private Selection is a little less and equally good. Maybe I just go at the right times, but I never have to wait long and if there is a line someone almost always stops what they are doing to help the next customer. I also noticed that the larger stores are slicing the more popular meats and packaging them for sale, which eliminates the wait altogether. Keep up the good work!

Would not answer phone in deli or bakery. Jothathon ( working service desk) even went over & asked them to answer. They’ve lost my business.

Inconsistent service. But serviceable.

Clean aisles Friendly