Krispy Kreme
New Castle, DE · Donut shop
- Address
- Krispy Kreme, 114 N Dupont Hwy, New Castle, DE 19720
- Phone
- (302) 327-0596
- Website
- www.krispykreme.com
- Status
- Closed · Opens 6 AM
Krispy Kreme is a restaurant located in New Castle, DE. It is one of 150 restaurants listed in New Castle. Its 4.3-star rating is above the New Castle city average of 4.1 stars. There are 10 photos associated with this location.
Hours
| Saturday | 6 AM–10 PM |
Customer Reviews
Stopped here before headed home. Plenty of parking in the lot. This location has a drive-through. The staff were friendly and helpful. Clean inside with plenty of seating. Donuts were great. We got there a little late so not much of a variety.
Very disappointed with Krispy Kreme’s Valentine’s Day special. The donuts advertised online looked festive and detailed, but what I received looked completely different. It felt like a bait and switch. I made the mistake of driving home without opening the box first, which is on me, but the product still didn’t match what was advertised. When I called customer service, the representative said they had “run out” of the advertised donuts and that corporate approved substituting them anyway (For context, I ordered them online for pickup at 8am. They didn’t “run out”. They simply never made them like the picture advertised online to begin with…at least not at this poorly managed location). While I was explaining my concern, she hung up on me mid-sentence. Misleading promotion and terrible cu
I was getting donuts for my daughter‘s birthday party in the morning and I opened up the donut box just to be met with a black hair on two of the donuts and short ones I literally gagged at the sight. I went inside to try to figure this out, and they would not issue me a new box of donuts nor a refund. they told me I put them on there myself. absolutely disappointing. Do not come here unless you’re looking for black hair on your donuts.
The workers were very kind, I asked for some glazed donuts and the worker even offered if I wanted them fresh instead of the ones displayed, my order went smoothly and got out quick and easy, the donuts were amazing as well. I recommend trying the donuts here it’s worth it.
I don’t eat their donuts but I dash here a lot and two separate times I want to make sure they have what my customers ordered and two times I got employees and a manger being really rude to me the first time they didn’t have what my customer order so I went back in to ask them if they could switch it and the guy got really rude with me just telling me they have to give the customer a refund because they could they couldn’t open the box alls my customer wanted was an donut that the employee had to just put the one my customer asked for after ten motor the employee fighting with me he finally put the one donut in a bag for my customer today went there for another customer they didn’t have the stuff my customer ordered which they told me they didn’t have it they don’t know how the customer co
Accessibility & Amenities
Services
Top Restaurants in New Castle
| Name | Rating | Reviews |
|---|---|---|
| Dream Bakery | ★★★★★ 5.0 | 20 reviews |
| Moon Child Sweets | ★★★★★ 4.8 | 20 reviews |
| Grill Out | ★★★★★ 4.8 | 20 reviews |
| HALAL TASTE | ★★★★★ 4.8 | 20 reviews |
| King Garden ( New Castle ) **NO ONLINE ORDERING** | ★★★★★ 4.8 | 20 reviews |
| Appleby Deli | ★★★★★ 4.7 | 20 reviews |
| El Amanecer | ★★★★★ 4.7 | 20 reviews |
| Garrison Deli | ★★★★★ 4.7 | 20 reviews |
| Rancho Azteca Mexican Restaurant | ★★★★★ 4.7 | 20 reviews |
| Dairy Palace | ★★★★★ 4.7 | 20 reviews |
This listing is informational. Contact the business directly to verify credentials, services, and availability.