Krispy Kreme

I stopped by Krispy Kreme the other day and had such a good experience thanks to Giselle. She was super friendly right when I walked in and greeted me with a smile. The line was a little busy, but she stayed calm, moved quickly, and still made sure everyone felt taken care of. She answered my questions about the different donuts and even gave a recommendation that ended up being my favorite.What really stood out was her positive attitude you can tell she actually enjoys her job and it made the whole visit 10x better. Employees like Giselle are the reason I’ll definitely be coming back!

I ordered online at this location to try some of the fall specialty donuts. I got 8 specialty donuts for an extra cost. I picked up and the box was sealed, so I was not able to check the order. When I got home the box only contained 1 specialty donut and the rest were substituted for original glazed. I was not told the donuts were out of stock or offered a replacement for the money I spent. If the donuts are not in stock that should be communicated to the customer at pickup! Absolutely unacceptable. I will not return to this location.

I do not recommend this location This is the fifth time I order mini donuts and they give me regular donuts simply because they don’t have mini donuts. The attitude of the girl working the drive-thru window was terrible, as if it were my fault. I don’t need regular donuts — I need the mini donuts that I’m ordering. Unfortunately, I do not recommend this location at all. The staff here is very rude. I even had to drive to the Matthews location, where the people are always so kind and respectful. I will definitely not be coming back to the Krispy Kreme on Sharon Amity and Randolph, because they never treat customers well and always have a bad attitude. Truly a disappointing experience.

It's a pain to get in if you're coming from any direction other than N Sharon Amity Road to Randolph Road. The donuts are best when the sign is on, of course. Perfect for a mid-morning or afternoon snack.

20 freaking dollars for six donuts and a cup of coffee. This franchise has lost its ever loving mind and perspective, that was 10 cents worth of food. No kidding $0.10, I'm a restaurant general manager and this is the most overpriced garbage I have ever seen, I will never set foot back in another Krispy Kreme again.