Krispy Kreme

I don’t like criticizing the service but man whoever took my order needed some more training. She was not nice. Maybe they were having a bad day. Regardless, our donuts were given to us fairly quickly! And they were so pretty! I just had to come try the Harry Potter collaboration!

We really wanted Krispy Kreme tonight so we loaded up and went. We ordered two dozen doughnuts and each got a drink. We received our drinks and waited 15 minutes for our doughnuts. Keep in mind everyone that ordered after us received their doughnuts and left. We asked where our order was and the one girl that took our order had moved to the drive through. The other girl said, I don't know what you ordered. We asked for a refund for the doughnuts and paid for our drinks and left. Have all your employees know the counter order. So disappointing!!!

Haha, its Krispy Kreme. Doughnuts don't get any better than this greatness! Went tonight to grab some original glazed doughnuts real quick for my birthday! Absolutely phenomenal! Nice, warm and soft! Was greeted by the employees. Emily at the register absolutely made my day she was super nice, sweet, funny and friendly to my buddy and I! Great smile with the right attitude! My buddy said she can make a mean latte! Will definitely be back to this location. 😇

Staff member was very nice. Purchased the superhero dozen and when I got to work, found some of the "special higher priced donuts" were swapped out for regular glazed...this was after I confirmed during the order process that I would be reciving a full box of the super hero donuts (at a higher price then the glazed), just as displayed in the photo on their menu board. I feel cheated, being charged the higher price, and getting the lower priced donuts mixed in. I also asked for the "multi flavored" donut holes and got the regular glazed. And this was after waiting 10-15min to have my order taken and then wait to get my "incorrect" order. I'm attaching a photo.... some of the guys had already gotten to the donuts before I found out about the glazed being "swapped" for the super hero ones

I visited this store tonight (12 OCt 25) at 1943. As I waited to order I noticed an employee (Gracie) cough into her hand. I politely asked if she'd wash her hands before packaging any mire orders. She replied, "I coughed into the sleeve of my shirt, and I'm not touching anything directly anyway." I was shocked by her answer and she proceeded to package donuts. How hard would've been to simply stop and wash her hands?? Healthy sanitation is key in any restaurant. I continued to watch Gracie for another minute or so, but still no hand washing took place and she wasn't wearing any gloves. Opposite Gracie was Jonathan, which was the ultimate professional and was extremely courteous. I'll give this gentlemen a 10-star review, because he genuinely listened to my concern and addressed it immed