Koi

We loved this restaraunt so much that we had dinner there 2 nights in a row! Very affordable, upscale, friendly service, very clean and WOW...Great, vast menu! Perfect for 2 or for large parties and families. Just go...if you love Chinese cuisine? You'll love it there.

Normally great food and service, but not tonight. Lost our reservation for a group of 11. Seated us but took over 30 minutes before we could order. One hour after that nearly none of the food had arrived. We eventually left after two hours, paying the bill for the few bits of food that had come. Ruined what should have been a lovely holiday meal with our family.

We are frequent customers at Koi. Today we paid our bill in cash and included a small tip. While it wasn’t a large amount, we always tip for service. After leaving the restaurant, I found a credit card on the ground and returned it to the front desk. At that point, the waiter confronted me aggressively and demanded more tip money, insisting that a $10 tip was mandatory. He raised his voice and made the situation uncomfortable in front of other customers. I have years of experience working in customer service and have never seen behavior like this. The food was very good, but the service completely ruined the experience.

We enjoyed our lunch-time visit. The food is great. This is not the low-quality, strip mall Chinese takeout you may often find yourself at. Dishes are prepared with quality ingredients and superb flavor. The decor is lovely and the staff is friendly.

This place has single handedly redefined for me what a great Chinese restaurant is. To say that I was pleased is an understatement. To start out with, upon sitting down in a dining room that looks absolutely vintage, we were presented with a large pot of tea and those fried cracker things you dip in duck sauce. This courtesy is something that's been missing for the last 20+ years. Most of the time, you'll need to order the tea; it costs extra and is typicly just a teabag in a cup. Here it is a full pot, nice and hot. Another amazing thing is that they actually waited for us to finish our appetizers before bringing out the entrée. When you go to a lot of places, they sort of rush you by bringing out everything in short order. But not here. Here it was like a civilized meal where yo