KFC

This is my second visit to this location, and unfortunately, the experience was just as disappointing as the first. As someone with a background in the service industry, I understand the importance of customer service, professionalism, and upholding a brand's image — all of which were clearly lacking during my visit. The night shift in particular seems to be consistently underperforming. Upon entering, I was shocked to see a man in the lobby with his shirt off cleaning. This is unacceptable and reflects poorly on the KFC brand. Image is everything, especially in a food establishment, and this was far from a professional environment. Additionally, I encountered an issue while placing my food order. I was told only wings and breasts were available, which I understand can happen due to invent

I came in the store today just doing my job & the manager thought I was someone else. She refused to give me my order. Called the cops on me for a CT and the cops laughed at her and told me to go about my business and have a wonderful day‼️ I don’t know this lady, NEVER met her before in my life‼️ Shame on you KFC for hiring such ratchet individuals.

The worse experience ever. I came yesterday evening ordered my food, was missing my honey barbecue wings I came back today. Asked to speak to a manager the rudest GM, (Tamiko Lee) she was very condescending and disrespectful. I left with out my wings and a gentleman who worked there stopped me and attempted to assist me she was rude to him her exact words to him were “ I don’t even care about what you talking about” all of this was infront or customers, she said to her employees “ I don’t remember seeing her”. She insisted that I was in the parking lot cursing when she wasn’t out there but her employee was attempting to extend customer service. My concern was how do you know I said anything when you were behind the counter. I will never spend my money here again.

I told DOMINQUE/mananger my server that my chicken was greasy and had been sitting. So I asked for a fresh batch. He proceeded to tell me the origin of fried chicken and that it's greasy. My chicken was inedible and he was rude and disrespectful. I asked for a refund he said they don't do refund so I asked that they make me a fresh batch. He then ANNOUNCED to store and cook to cook me chicken that wasn't greasy. Blatant disrespect. I'm sure he had no idea he was talking to a local food guide with over 6 million views. (Level7)Regardless the customer is always right when dissatisfied with their order and should not be made a spectacle of. Especially if chicken is flimsy cold and greasy Please pass this to corporate and retrain your management. I will NEVER stop at this location ag

IF I COULD GIVE 0 STARS I WOULD. First I came through the drive through and was told that they were out of dark meat. After contemplating for a second I decided to pull off because I wanted dark meat. I turned back around and pulled up to the menu and asked how long would it be on dark meat. The employee got smart and basically tried to check me for pulling off and saying that she actually did have dark meat. I say ok and order and pull to the window. She never greeted me and still had a nasty attitude. I then check my food and try one of my potato wedges. They were very hard and tasted old. Also my chicken was very dark and looked old as well. I then go inside and got in line to get my food replaced. There were 3 people in line including me. We’re waiting 10 minutes before anyone came to