KFC

I recently visited this KFC location and had a somewhat mixed experience. While the overall visit was decent, I was disappointed with the chicken itself. It was noticeably greasy, which affected the taste and made it less enjoyable than I was hoping for. That said, the rest of my experience was fine. The service was adequate and the restaurant was what you’d expect from KFC. If they can improve the quality of their chicken preparation and ensure it’s not overly greasy, this location would be much better.

I am writing to file a formal complaint regarding a very unprofessional and unacceptable experience at your drive-thru location on February 1, 2026, at approximately 11:30–11:36 AM. I ordered a 3-piece chicken tender meal with a diet drink through the drive-thru. I observed a white female manager place her hands inside my food box. This immediately concerned me for sanitary and food safety reasons. I requested a refund due to this issue. The manager refused to refund my money and stated, “We don’t give refunds.” There is no signage on the drive-thru window indicating a no-refund policy. The manager became rude, took my receipt, mentioned something about a “credit,” and refused to return my receipt or my money. I was then told to leave the drive-thru. Another employee was drying her water

We ordered a famous bowl meal. They charged me for another person's meal that was 5 bucks more and they didn't even give us all of the food we ordered.

The place is extremely slow under new leadership. Takes for ever to orde r and longer to get your food. Do not look like you have enough staff every time we go you are losing customers. Because is never that busy and service is to long . People saying they aren’t going back… not sure we will if you don’t improve drastically soon…

I can’t say that I’ve gone here one time and had a bad experience every last one of your employees needs a raise for their customer service and their patients and they are so proper and sweet. I really appreciate all the employees here you guys go above and beyond compared to any other fast food chain thank you give them a raise