KFC

Auburn, MA · Chicken restaurant

Rating
2.9/5
★★★☆☆ 2.9
Reviews
20
Rank in Auburn
#39
of 43 restaurants
City Percentile
7%
rating percentile
Address
KFC, 820 Southbridge St, Auburn, MA 01501
Phone
(508) 832-5943
Website
locations.kfc.com/ma/auburn/820-southbridge-st
Status
Closed · Opens 9 AM

KFC is a restaurant located in Auburn, MA. It is one of 43 restaurants listed in Auburn. Its 2.9-star rating is slightly below the Auburn city average of 4.1 stars. There are 10 photos associated with this location.

About KFC

Visit your local KFC® at 820 Southbridge St for the world's best fried chicken—hand-breaded and freshly prepared! With convenient dine-in, drive-thru, and delivery options, we make it easy for you to enjoy your favorite KFC® menu items, including... More

Hours

Saturday9 AM–1 AM

Customer Reviews

★★★☆☆ 3.0 SRA · Mar 2026

The drive-through service here is extremely slow. Almost every time I order, they ask me to pull around and park in the front of the building to wait for my food to be walked out. That defeats the whole purpose of using the drive-through. Another frustrating issue is the sauces. They ask what sauce you want when you order, but more often than not it’s missing from the bag when you finally get your food. Between the long waits and orders not being complete, the experience here is consistently disappointing.

★☆☆☆☆ 1.0 Mark Wagner · Mar 2026

Every time I go here this place is terrible. Out of chicken and makes me feel sick. Even when I get Taco Bell the servings are incredibly skimp. It's sad that a place that employs young People serves such bad food. KFC went downhill the past decade. 👎

★☆☆☆☆ 1.0 Blurp Bunk (Blurpybunker) · Dec 2025

Who runs this place? I only go here once maybe every 4 months or so but EVERYTIME I Go they're out of something. One time they literally had no chicken so I was going to get taco bell then they where like oh sorry we're out of that stuff too. Today they didn't have Pepsi, I worked in food service for a while it's not difficult to make sure you don't run out of stuff. Who ever is the store manager needs to get re trained or fired. I've never experienced anything like it before. EVERYTIME I go lol they're out of something. From now on I'll just start off by asking "what did you run out of today" before ordering 😅

★☆☆☆☆ 1.0 Ashley Grampeitro · Jul 2025

I ordered online & got 2 3 piece tender meals.. I got 2 boxes with 1chicken breast in each cut into 3. They didn’t have half of the menu, didn’t even have the pastries. Wasn’t expecting a lot but when I asked for a refund all I got was it’s all on the app… which it’s not… they never have anything.

★☆☆☆☆ 1.0 Adam Sinclair · Jan 2026

This location in Auburn, MA is notoriously terrible. Today I ordered using the app...15 bucks for a 5 piece chicken, 2 sides and 2 pepsis. When I arrive...soda machine is down and they only have dark meat extra crispy. This has been going on for years and I think its some scam like with the McDonald's Ice Cream machines.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Chicken restaurantFast food restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.