KFC

I was reluctant to go to this store because of bad past experiences. I was in a rush. Got home to find this store is still true to my past experiences. 6 piece original meal. All of the chicken was like this. The store wasn't even busy. Night of the Packers vs Bears wild card game (1/10/26).

This specific location in Eau Claire, WI. Is now under new management. With this one would think the quality of workers and food would improve. Not the case. Ordered our food online, a menu item and was told it will be a half hour due to the large order. It was a 8 peice, with 2 sides and ordered the 12 nuggets. Everything that is typically in their hot rack or would be shortly. Also as stated right now upon this review, this location states not very busy, this was the case at the time of my order. Additionally when I arrived the staff were polite but appeared scary as if I was in a crime ridden area. Got my food and took it home, for the extra half hour wait as the website stated, not a single item of chicken was fresh. Tasted old and was tough and dry. I'll think twice about going to thi

We can't recommend this location enough! We had an issue with a delivery order yesterday, and they took care of us! Taradon (I hope we spelled your name right!!!) took down all our info and made our order, himself, fresh today!!! They even threw in a few freebies for the inconvenience. Very sweet folks. Great quality too! Big thank you to Pamela and Taradon again!

fiancé ordered for us and incredibly upset at the staffs priorities. my door dasher did the absolute best he could. I waited 2 hours for my food while my delivery driver watched multiple orders that were there long after my order was placed be handed out. I work fast food and I know. Managers failed not getting enough chicken for their 8 piece deal and workers failed prioritizing in house orders versus hour long deliveries. My worst and busiest day in fast food the wait times were at most 30 minutes. Not ok kfc. By any means

Ordered online husband picked it up. He had to wait a good 10 minutes if not longer for them to take his order. He got to the window she basically threw the bag at him. Got it home just to realize they forgot to put the chicken, coleslaw and mashed potatoes in the bag. If I could give 0 stars I would have. Tried calling for 35 minutes and just rang busy so apparently they have their phone off the hook too. Horrible