John's Pizza

As a loyal customer for over 10 years, I'm genuinely sad to be writing this. John's Pizza has always been my go-to spot in Williamstown, but it seems that has come to an end. I learned tonight that the restaurant is under new ownership, and the change is immediately noticeable. My usual pizza was a major disappointment and tasted more like something you'd get at a mall food court. To make matters worse, they refused to honor a coupon from their own menu, stating the new owners would not accept them. A decline in quality and a refusal to honor existing promotions is not a good sign. Unfortunately, I will now be looking for a new favorite pizza place.

Order taker very friendly and patient. Food was fantastic. Pizza dough quality was the best. Cheese fries and mozzarella sticks arrived hot and delicious. We loved it and we definitely will order again :-)

I have been here about 5 -8 times and the pizza is very good, customer service is great. They also have good deals and if you order online you get a little extra discount, which is really good considering everything is costing more these days. I have only tried plain pizza, pepperoni pizza and bacon and mushrooms pizza, fries and wings. When ordering online I requested fries a specific way and they were to a T. I will be back to try a white pizza and a Tuscany pizza.

My family use to order from this place every Friday night when we’re in the state. Tonight we were back in our home state and we went out of our way JUST to go here because we use to get great service a year and a half ago… except I called to place my 5 panzerotti order with 2 with pepperoni and 1 order of broccoli bites anddddd a jalapeño popper WITH CREAM cheese NOT CHEESE!! I called and confirmed and you said it had cream cheese except once we got back to my state I quickly realized the one thing I’m highly allergic to the fake cheese WAS IN the jalapeño poppers. It wasn’t cream cheese… so thank you John’s pizza, now I’m the hospital because of your staffs utter stupidity and disregard to humans. I paid over $80 for this order and tomorrow I will be contacting you and my bank!

We order from here all the time and im disappointed with the customer service. Was told they would not allow a coupon on a menu sent in the mail, then forgot an entire cheesesteak and still send it to the house being charged with delivery fees when returned... We could have gone somewhere cheaper and gotten more for all of the inconveniences and inconsistencies on the phone experienced. In the future better customer service would have been appreciated for better review