Jimmy John's

Waterloo, IA · Sandwich shop

Rating
3.8/5
★★★★☆ 3.8
Reviews
20
Rank in Waterloo
#66
of 163 restaurants
City Percentile
33%
rating percentile

Jimmy John's is a restaurant located in Waterloo, IA. It is one of 163 restaurants listed in Waterloo. Its 3.8-star rating is slightly below the Waterloo city average of 4.2 stars. There are 10 photos associated with this location.

About Jimmy John's

Sandwiches made with hand-sliced meats, fresh veggies and bread that's never more than 4 hours old. Freaky Fast® makes it Freaky Fresh.® Order online for delivery or pick up.

Hours

Saturday10 AM–9 PM
Sunday10 AM–9 PM
Monday10 AM–9 PM
Tuesday10 AM–9 PM
Wednesday10 AM–9 PM
Thursday10 AM–9 PM
Friday10 AM–9 PM

Customer Reviews

★★★☆☆ 3.0 Lakeshia Wilson · Nov 2025

I have ordered from this location for years. I have never had an issue. I received my order yesterday and literally had to look for the meat because I could only taste bread. The portion sizes have decreased drastically. I spent $24 on a meal that I could have gotten elsewhere for a lot cheaper. I am very disappointed.

★☆☆☆☆ 1.0 Sierra R. · Sep 2025

Very slow service, which is odd because there's never more than 3 customers including myself. Don't know if it's a staffing problem but the 'freaky fast' slogan does not apply to this location. Deliveries are hit or miss, they don't ever seem to have drivers which is a shame. Quality is sometimes and issue, I've had brown lettuce, or rock solid bread before.

★☆☆☆☆ 1.0 Matthew Morgan · Feb 2026

I would have given it no stars if I could. Been waiting for my food for 40 mins in a non-busy time. Don't order deliver from this location.

★★★★★ 5.0 Claire Clapp · Jan 2026

The gluten free bread is pretty meh. Too much bread and too little insides. Glad they at least had the option though!

★★☆☆☆ 2.0 CaptNemo563 · Aug 2025

Just dont. This used to be really great. I would guess there has been management changes and poor hiring decisions. We ordered food that took over an hour to arrive. When we did get it the sandwiche, they had been made and out for an hour and a half. Im fine with a wait, I can be understanding of that, it happens for lots of reasons. Them knowingly giving us food that had gone that long prepared and unrefrigerated... that's not okay. To be fair I did report it in a survey and they offered us credit for the meals, but the problem was the unsafe food handling practices. They made no remarks at all to that. I cant eat at a place where keeping food unrefrigerated for over an hour and serving it is normalized behavior. Be better, you used to be so it can be done.

Accessibility & Amenities

✓ No Contact Delivery ✓ Delivery ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Comfort Food ✓ Healthy Options ✓ Quick Bite ✓ Vegetarian Options

Services

Sandwich shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.