Jimmy John's

Standard Jimmy John's. Pretty large dining area for ample seating. Staff and sandos are good. Toasted subs are great. The drinks from the fountain taste a bit off but not terrible.

Went through the drive thru and not only was the wait time was unusually long but our order was wrong! We were on our way out of town otherwise I would turned turned around and got a refund!

I tried giving Jimmy John's a chance to correct the mistake that took place during a purchase I made a in May and nothing has been corrected. I ordered 6 subs and once I got home noticed there were only 5 and the sandwiches were not made correctly as requested and what the menu notes was how the sandwiches would be made. The two young ladies working were very nice and looked to have a lot of orders to process. I contacted the store, they apologized and said they would refund me for the missing sandwich. I gave them a couple of days to follow through and heard nothing. I proceeded to address my concerns through the survey site that was given on the receipt. I received email from Henry Cowsert, the Operations Support Specialist who also apologized and said they'd send me a gift card to make

You can’t substitute for another meat and they will charge you more if have a meat removed. Stupid. Brownies are stale and falls apart into crumbs.

I came in today with my husband and I noticed there was only two people on staff the manager Destiny was extremely polite and helpful with our order and she did a great job but I told her I was concerned about her and her staffs safety being that they are the only women on shift in a shady area located near Baylor university. These two ladies deserve a promotion and the company needs to ensure their staff is fully covered there should never be a young lady working by herself more than 2 hrs. Although the sandwiches were delicious and the customer service was great I'm concerned about the safety of these young women. The young ladies had more than 6 orders when I showed up and although it was busy Destiny handled our order with care and she was extremely apologetic to the other waiting cust