Jimmy John's

Jimmy John’s consistently delivers. The food is always fresh, fast, and exactly how it should be—no misses. Customer service is outstanding: friendly, efficient, and genuinely helpful every time. Orders are accurate, the place is clean, and the staff clearly takes pride in what they do. Easily one of the best quick, reliable spots in Surprise. Highly recommend.

I had Jimmy John's at a friend's house and it was great so I decided to get a sandwich from the one near me. They are not created equal! This sandwich was near empty and they gave me rotten lettuce. Extremely unfullfilling and unsatisfying overall. Im sad this was my first experience from the location near me and I'm still on the lookout for a decent sandwich shop. The emptiness of a $20 sandwich is pathetic but the rotten lettuce is absolutely unacceptable, and the employees should take more care into their sandwich making. Ask yourself "would you eat this" if the answer is no, step it up.

"This pretty ginger guy made us our food, 10/10." -my friend Food was great, but more importantly, they played some banger music. Early 2000s emo? In THIS economy? How prosperous. I got to enjoy a delicious, fresh, and hot ham and cheese melt while listening to the dulcet tones of Billie Joe Armstrong. 11/10.

I’ve eaten JJ for 20yrs. From Illinois. This location is a disgrace to the JJ name. Partially baked bread, 2 pickles on a sandwich, doused in mustard, wrap half full and flat. When I go back to any location in Illinois they know what’s up even the middle of nowhere. This is embarrassing. Not to mention it used to be freaky fast… I had to go find the delivery driver after giving 2nd grade instructions just for this nonsense… and it was ordered out of JJ app…

Jimmy John’s gets 4 stars from me. The sandwiches hit the spot every time, and the staff usually keeps things moving fast—but I really miss a lot of the quirky signs the new design ditched. That snarky, borderline-sarcastic vibe gave the place character, and now my dining experience feels a bit… polite. Still good, just not quite as fun.