Jimmy John's

Rating: Food: 5/5 (It's Jimmy John's, duh! 😁) Atmosphere: 5/5 (Really clean and cool environment. Made more for Drive-thru, but really nice!) Service: 4/5 (Good service.) New Jimmy John's in town? Had to go break them in! The sandwich of sandwiches just opened in Stevensville, Michigan. Really good sandwiches, freaky fast, usually. The food was fresh, meat, and good! I enjoyed the ultimate Italian sandwich, tried a wrap, and got a brownie. Unexpectedly, my bread was toasted, and it gave the sandwich even more great taste. Great sandwich, Jimmy John's! The atmosphere was awesome! The atmosphere had that brand new store smell. I love how clean the restaurant was, and it was great seeing the staff continually clean the restaurant. Great! The service was good. Nothing to call home about, b

I have been to this Jimmy John's location 2x now, and I can say it is the worst Jimmy John's I have ever been to. The first experience, I was 2nd in line inside the restaurant and I counted 8 employees behind the counter. Most of the employees were just standing there chatting with nothing to do, however, it still took 10 minutes for me to get my one sandwich. The second experience, I went through the drive-through today. There were 2 vehicles in front of me. It was a 10-15 minute wait before I was able to drive up to the window. There was no apology for the lengthy wait. After paying and leaving a tip on the card-reader, I was told my sandwich would be out shortly. I waited another 5 minutes before I received the sandwich. The employee handed me my sandwich and closed the window without

This is the slowest place ever. I get they are kind of new still but honestly should be better by now. They always have a bunch of people in there working but just standing around and ordering online still makes you wait 30 minutes to pick up after you wait 15-20 minutes to go pick up your food.

Clean, good food but I have 2 problems and my problem that’s directed to this location is that the staff is a bit ignorant and this location is the only drive-thru that I have to literally yell at for the operator to hear me. Now second issue is that they want me to tip them at a drive through and there’s no option for 0%. I’m sorry that it may sound rude but if I’m going to tip at a restaurant it’s not going to be at a drive-thru especially. If this is a jimmy johns issue for their payment system then disregard that but they didn’t have this when the restaurant opened at first so…..

They make good food but seem mainly ignore their pick up orders. We have ordered 30 or 40 minutes in advance and we have to wait 20 to 30 minutes in the store for our order. I truly don’t think they start making it until you get there.