Jimmy John's

Asked for no mayo on my sandwhich multiple times. Confirmed with the cashier, only to get mayo on my sandwhich. On two different occasions. If you’re going here make sure you baby sit them. $12 sandwhich by the way

This is the LAST time we order from this place! Ordered 5 subs (3 toasted chicken bacon ranch, 1 turkey club, and 1 Italian cold cut and 2 bags of potato chips), paid more than $74! The toasted chicken bacon ranch subs had 2 small slices of tomatoes on them and hardly no chicken/bacon. Not sure if they feel that if they drowned them in mayo and ranch no one would notice the lack of meat, but they're wrong! The toasted buns were extremely hard on one end, making it hard for someone to even eat the end without scraping their gums! The turkey club had exactly 5 thin slices of turkey and tons of lettuce! The cold cut sub wasn't great either! Our subs didn't even come close to the pictures they're modeled after! You'd be better off saving your $74 before ordering their subs, because you

The staff are great and friendly! The restaurant is clean and organized! The food is prepared to order and always a good portion! Join the rewards club!

Everything is fine here ***except*** this one bizarre thing: They keep all the napkins behind the counter. They don't give you any with your food. If you ask for napkins, they will gladly tell you where they are, but they won't hand them out to you. The customer has to reach over/behind the service counter to retrieve napkins. It's just bizarre. Who doesn't need one or two napkins with their sub?

I came in and got a couple subs and osi and Ricky where very helpful had fantastic costumer service and very friendly went above and beyond and definitely will be back