Jimmy John's

Ordered 2 Beach Club sandwiches and was disappointed to say the least. I figured on our road trip Jimmy's would be a staple but much to my dismay!

I didn’t go into the store I placed a delivery order through door dash. Everything was good until I received my order there was items missing that was ordered. I called them to let them know and they told me to come get it . I placed an order for delivery if I could pick it up I wouldn’t ask for delivery. I asked for a refund they did not help. Made it through door dash I understand however it’s not door dash that messed up the order it was Jimmy John’s . Star the manager would not talk to me directly she spoke to a guy who relayed it to the lady who answered the phone . Horrible customer service. Not happy with this store at all .

I ordered a sandwich at 1pm. I’m currently typing this passed 3pm without my sandwich. Who has a place that offers delivery if you’re going to use uber. I order asap and it’s been over two hours. Ridiculous! Edit- worker brought me my food after realizing Uber Eats failed at their mission. So thankful for him.

I hope this trash place goes out of business. Ordered 2 sandwiches for delivery. Never showed up after 2 hours. Called the store and was told they gave the order to door dash and someone may come pick it up. This owner failed at Baskin Robin's and they are failing at Jimmy John's. 🤡 🤡 🤡 🤡

I can not imagine anyone being a regular here. My first time here was a lousy experience all around. I chalked up to them maybe having a bad day. Giving them a second chance was a BAD IDEA and EVERYTHING about that experience will lead me to NEVER RETURN TO THIS STORE. Something is wrong here. Ownership and management should be held accountable. Look at your reviews and tell me you’re not screwing your customers on the daily. THANKS FOR NOTHING