Jimmy John's

Usually get large orders and everyone is good to work with. Carry out bags are super nice. Have worked with you guys for four years but today there was a big miscommunication between the morning shift manager and the afternoon shift manager. The person who took the order took all of our names and orders down, but then when we received the orders, none of them were labeled with their names on it.. the whole point of putting a name to an order is to hand out the sandwiches to the individuals with no problem and no guessing. Jude was nice and good to work with, but they did not explain to write the names on the wrapping paper. UPDATE: after two more bulk orders, they corrected the problem and is always great to communicate with! Ariana was great and they even wrote positive notes on the bag

To Jimmy John's delight, I am never coming here again. The young drive through lady didn't even say hello, just "Jimmy John's" and then seconds later "order when you're ready" in a kind of rude tone. No "thank you" or "have a good day" like at almost every other food establishment; she just asked if I had a rewards app, but who cares about that. The sandwich was good but they couldn't even give me a bag. No "sorry for the long wait". I went around to the drive through again to ask for an apology since they kind of ruined an otherwise good day... instead of a quick sorry that would've satisfied me, they CALLED THE COPS ON ME! The police were very friendly as I tried to explain the situation (and I said sorry lol because Jimmy John's was wasting their time). The drive through lady and possib

Well my experience with the specific Jimmy John's in Plymouth Indiana on oak road is bad. For one I'm a delivery driver for Uber and they 3rd party from their company but every time I go to pick up an order from there a lady (Scout Leed) her name lies to me saying the order is picked up. Lying right to me. I confront her and she says then that the customer is picking up the order. I contacted the customer and they say they were told it would take over an hour for the delivery lying to them as well. I tell her cancel the order on her computer and she lies saying she can't do it. And it forces me to cancel and negatively effect my delivery rating. Not to mention I see not washing her hands after touching her hair and make peoples food. Everything about her speaks unprofessional and unclean

I love Jimmy John's. Sure, I have a few favorites on the menu, but there is so much to choose from, I can always find something new if i feel like it. I have never been disappointed with any sub i have tried there. Service is efficient and friendly. Yes, the drive through is quick if i am an in a hurry, but oftentimes i prefer to come into the store so i can take my time to peruse the menu. Inside is spacious and clean. And they have huge pickles! Don't forget your pickle!

usually we love jimmy john’s & prefer it. but today was not the day. spent $28 for 2 meals and a kids sub. half a slice of turkey in our kids sub, and our sandwiches barely had anything on them either. usually we don’t have this experience here so it’s a little upsetting. especially paying almost $30 for the amount of food on the subs.