Jimmy John's

I ordered 2 subs, chips, a small ranch, a bow tie pasta salad, a Powerade, and a pickle. The pasta salad, ranch and I’m pretty sure receipt never made it into my bag of food. A little frustrated with their customer service at the drive through and I hope I wasn’t charged for the items that didn’t make it to my order. However, I’ll say that the food that DID make it in was quite yummy. The #13 in my little photo is partially eaten, just fyi.

I never leave reviews, but Jimmy John’s in Payson is truly the best. The staff is amazing, always so kind and friendly. When I bring my dog through the drive through they often give her a lil piece of bacon (soooo cute!). They forgot to add a pickle in my order, and they went above and beyond to make it right (they called me to apologize, gave me another pickle and a brownie, and offered to give me free lunch). I will continue coming to this Jimmy John’s, they’ve got a loyal customer out of me!!

First time being here, and was not disappointed. Came in on my lunch break and must say, the atmosphere was nice, staff was great, and they got my order out it a minute or 2. Definitely coming back and would definitely recommend.

I used to hate Jimmy John’s with a passion until I went to this one in Payson now I love them best service best food all around five stars even gave me a free drink because I had to wait a little bit. Awesome service.

Unfortunately very disappointed in this location. They charged my card twice. They did not give me a receipt so I could not verify I was charged the correct amount in the first place. They told me they made too many loaves of bread and they were selling them for $0.50 so I agreed in addition to my sandwich (again, couldn't verify I was only charged the $0.50) - it was literally as hard as a rock, not exaggerating. Its pretty unethical to sell a food item that someone cannot even consume.