Jimmy John's

We waited in an unattended lobby for 15 minutes. Whoever was supposed to be working around 3:45 was just not there. There was someone eating that didn't look like they worked there, we weren't sure because they didnt have any obvious uniform on. We left the store and went to the parking lot to call the store to see if anyone was in the back. The person eating got up to answer the phone. No sign, no greeting, and I guess no service

****THIS REVIEW IS FOR THE PULLMAN WASHINGTON STORE BUT THEIR WEBSITE WILL NOT LET LET SUBMIT A REVIEW****We ordered two sandwhiches from the store at 12:18pm. We waited til 12:52 when we checked the app and the delivery said “at store”. We live three minutes away so this was unusual. We called and were told the store was short on drivers. We asked if instead we could pick it up and get reimbursed for the delivery fee and drivers tip. The store said they can only give us a credit for the delivery fee not the tip. We picked it up around 1pm. When we got home we saw that one do the customized sandwhiches was missing bacon and not cut in half like it was asked for on the receipt. We paid for bacon and did not get it. This is the second time in 3 months we have had an issue with our order. I u

I've ate here probably half a dozen times and it's always been good. The lunch box deal ya'll offer is a great deal. It was 25 for two of them and if you haven't tried it, RUN THERE NOW. I think it's like a dollar maybe two more but you get a fullest bag of chips I have ever received in my 33 years. A big cookie. And for some reason a quarter slice of pickle that 100% has no business being that good. Seriously, they must be the love creation of some Mad Pickle Flavor Scientist who thankfully uses His Powers for Good.

i’m sorry. what kind of sandwich shop runs out of bread every time i’m there. i have tried so hard to be good to jimmy johns. i give it chance after chance, but they always disappoint. this un-wich??? LETTUCE IN A LETTUCE WRAP??? ONE PIECE OF MEAT??? AND TEN WHOLE DOLLARS??? this was my final straw. my friend also got a sandwich with wheat bread. you expect it to be wheat bread in the sub style bread they typically have. no. it was bread slices. like the kind you get in a plastic bag from winco that’s about to expire within the next 2 days. i am now loyal to jersey mikes.

Always delivers to the wrong spot then if I ask for a refund or to actually receive my food they gaslight me it’s as simple as training your drivers on the proper location and refunding items which are services not rendered. That’s basic commerce law if I sign a contract w your store to deliver items to my door if that doesn’t happen I need a refund do not gaslight me like I am the problem it’s bad service you could have saved me the trouble of calling my bank and if I am injured trying to deal with this that is on you I’ve had to go out looking for my items in the snow because they are always sent to the wrong place. Look at the address of it says 1574 Apt 6 do not leave the order there it’s the next building take responsibility