Jimmy John's

A while back I ordered two sandwiches and the bread was super dry so I stopped going for a while. Last night I went back, ordered two sandwiches and the bread was dry and hard. Very disappointing because I used to love that place. I will not be returning.

This JJs has always been on par with the good ones in the area. Service is fast enough, although the lunch rush can get bogged down. Granted, I never ask for anything that out there: I get the signature sandwiches, a few freebies, and adjust the levels of some ingredients (usually EZ on the mayo and extra tomatoes). JJs only recently started offering toasted options, and I don't think they've quite nailed them yet. That's not a fault specific to this location, though, and their core offering is still as good as always. I like JJs because I like fresh veggies, and I still feel like I can get that here. I highly recommend ordering online and then picking up in-store (if you do drive thru pickup, you might have to wait for those who didn't order online). Their online ordering platform is ea

Highly disappointed. We actually never got around to getting food. When we were ordering, they kept saying they “couldn’t” customize anything on the sandwiches; stating all sandwiches came as described, no additions or take aways. What???? The last straw came when they wouldn’t toast my sandwich because “only select sandwiches can be toasted”. Poor customer service. With sooooo many other choices in sub shops, I’ll go else where. We ended up at Jersey Mike’s…. Where they made my sandwich as requested. It was DELICIOUS!

Every time I get a slim 4 and ask for cheddar cheese they NEVER put it on and then charge me for it! Yes I’m picky and don’t like things on my sandwich therefore I get the slim 4 WITH cheese. Not to mention they don’t know how to speak up when there’s a busy road right by the drive thru speaker. Then when asked to speak up they get upset! This jimmy johns sucks!

The team on Friday night December 5th did a great job. They were very attentive and had a great attitude. I appreciate some good customer service and helpfulness. Thanks so much to the whole team for being awesome. 👏🏽