Jimmy John's

Placed an order, waited over an hour for delivery from Uber, and the order was never delivered. Really sad that Jimmy John's has gone so downhill and has resorted to using Uber. I will never be ordering from Jimmy John's again. So much for "freaky fast delivery" when you don't even receive your order.

There's nothing fast about this place anymore. Today my visit was great about nine people ahead of me (literally) all waiting for their food along with one person ahead of me in line waiting to order. I've been waiting just to get my order taken for 5 minutes I gave up and walked out. This is becoming a more common trend with this location, and Jimmy John's is going to way of Jack In The box next door, it takes a millennia to get your food or order. For a company that is known for freaky fast food, I think a comparison to the single worst service restaurant in northern utah, the Jack in the box next to the base is a pretty good bar to hit. Perhaps they started hiring the fired employees from Popeyes on base, since that remarkably is now able to actually serve food.

Driver showed up with a lit cigarette and a filthy car. If you work at the freeport center do not order delivery from these guys! They dont have their own delivery drivers anymore, they send your order to uber eats. Those drivers cant understand any English and are incapable of following the simplest directions. The drivers get lost every single time and cant understand a word you're saying when you call them.

Ordered a tuna sub here, which was hilariously devoid of Tuna. Thinking it was a simple mistake, I brought it to one of the employees preparing subs in the pickup window near the kitchen. The employee stated "That's all I can give you, we are running low and need to ration it". I asked him why I paid full price, and he told me to talk to the manager, which I did. The manager was friendly enough, and walked back to the kitchen and proceeded to open an industrial-size tub of Tuna, scoop about two teaspoons worth of tuna into a small condiment cup, and hand it to me. He was nice, but I was really just stunned that's all I would be given after this bizarre fiasco. I was running short on time and had to just eat the thing, but I shall not be returning to a Jimmy John's anytime soon. Not a good

Mariellee was very nice and got our order correct! The store was clean. We love the day-old bread loaves! Drive through and dining in are both great!