Jet's Pizza

DON’T ORDER FROM HERE… THIS LOCATION MAKES PIZZA WITH HAIR IN THE DOUGH! AND ADMITS TO IT BEING NORMAL FINDINGS! Yesterday we ordered 2 four corner pizzas and as I took a bite of my pizza and I felt a long hair pull out of my mouth as I pulled the pizza slice away from my face… the hair was a long hair baked into the dough! I was discussed and immediately and called to complain… first the employee that answered said he would only refund me for one pizza cause there was not a hair in the second one… so I asked to speak with the manager! I asked the manager if he wanted pictures he replied with “NO ITS OK ITS BEEN HAPPENING, I BELIEVE YOU! I have issued you a full refund” Wait what?! So ya just serving people pizza with hair on the regular?! He was so nonchalant about it… did not sound l

I'm a big fan of jets pizza, being from the Midwest this is top 3 pizzas. They always have great deals and daily specials at this location. My favorite is the deep dish pepperoni. We got some cinnamon sticks for free through a local promotion.

My first purchase with Jetts because they sent a coupon to our home for 25% off but of course, the coupon wouldn't work. The coupon clearly says it should have worked but it didn't. I loved their pizza back in North Carolina but things aren't going very well here in Florida. Delivery driver was very nice and delivery was early. If the coupon would have worked, I would have rated with all 5's. Hot, fresh and delicious. Hard to get that from competitors.

We went in for lunch and each got slices of cheese and pep deep dish. Pizza is delicious! Yum. Will definitely be going back to this location.

Update: The location owner reached out, listened to my complaint, and resolved the issue appropriately. Management kindly replied as well. Order was replaced a cooked perfectly. Thank you! Update #2: We have ordered pizza a few more times since. Everything has been great. Thanks! Original: For starters, I have had Jets dozens of times all over Florida and Indiana The way we ALWAYS get it is deep dish, turbo crust, well done. We ordered last week and everything was great. Tonight, we ordered 3 pizzas. NONE of them were well done. The receipt DID NOT have well done on the order, even though I repeated 2-3x during order. Turbo crust seemed a little lighter than usual, but it looked like it was added. Called immediately after delivery and the first bite and spoke with Ms. De La Rosa. She