Jersey Mike's Subs

My husband placed an order in store for pick up. He asked for a soft bread, but the bread that he received was still hard. I was going to place an order through DoorDash, for another sandwich, because despite the bread, it was pretty good and I wanted a sandwich for my dinner. I called because they were modifications that aren't listed on DoorDash. The same girl that made the sandwich for him answered, "hello", visibly annoyed instead of stating that it was Jersey Mike's, which I thought was quite Unprofessional. After I said hello and asked if it was Jersey Mike's to clarify, she refused to answer, and there was just noise in the background. I finally hung up after saying hello multiple times. I tried to call back and I was blocked. My husband did say that she was slightly rude when he pl

I always go here and always get great sandwiches and great service but this particular employee took my order of a chicken,bacon ranch sandwich with jalapeños,black pepper and oregano. I got the sandwich and I immediately saw there were no jalapeños,no black pepper and I couldn't smell any oregano. She said that she put them on and I said ok and proceeded to eat the sandwich. Halfway through the sandwich of no chicken, half a slice of bacon and absolutely no ingredients but lettuce...I had to ask, How much bacon is the standard amount for this sandwich? She said 4 slices of bacon...2 on each side. I had a 1/2 slice of a fatty piece of bacon on the 1/2 that I ate already. Absolutely the worse sandwich I have ever eaten. A lettuce sandwich for 22 dollars!!

Had went in to grab a couple giants for my family tonight. Just wanted to say how great the atmosphere, and service felt tonight. One of my sandwiches were gluten free so I had felt like I was being troublesome by asking of so much, but they were very patient and accommodating to all my requests despite how busy they were! The store was quite clean, and they both kept smiles and laughs on their faces despite being slammed. I recall their names being Anwar (?), and Aaliyah, just wanted to say thanks again!

I ordered 3 subs, a mini, a regular, and a giant, and when I got home there was only 2 regulars and a mini. I called the store and conner picked up and told me I could keep the sub and if I was willing to come in he would make it right and get me the giant no charge. I did and it was ready when I came in 10 minutes later and conner gave a nice coupon for the inconvenience and had amazing customer service. Above and beyond thank you for the good

Jersey Mike is one of my go to franchises, but last time I went here, the sandwiches did not deliver like they always do. There was less meat and ingredients than normal, and it did not seem as fresh & delicious as always. I hope it was just a one time thing and the franchise goes back to delivering quality food.