Jersey Mike's Subs

Store can’t get orders correct. Out of 3 sandwiches ordered only one was correct.Pay for extra meat and cheese and it with the same amount as a regular sub. Hard to tell which one has extra meat, and neither should be Mike’s way but both are….

I was in there today. They looked short staffed but they were busting out orders really fast regardless. Every time I’m there the service is amazing. The workers really try and connect with the customers. This store has really amazing management and any time I’ve ever had an issue they go above and beyond to fix it. I will not go to any other Jersey Mikes besides this one.

This place is under new management and is a lot better. However, they no longer let you heat up the cold subs. This has basically ended my usage of them. They say "Hot Italian Subs", but you literally can't get a hot Italian sub. They're much better than they used to be, but this is a deal-breaker.

So, I've been going to this location since 2012. The crew that was in there through 2023 were always so welcoming and awesome. I really have no idea what happened in 2024 but all of those people are gone and they recently remodeled in early 2025. It looks amazing in there now since it has re-opened! It really does, but the team is all new (that I can tell). Now, my MAIN issue here (if you look at my photo) are the portions in 2025. This turkey and provolone is pretty much all bread with little in between. I counted just 3 slices of turkey on a regular sub at nearly $10. Please make sure you train your employees on portions because this will piss off A LOT of your customers. I have checked with other employees in other markets and they say this is a training issue. I never had one complain

My goodness this place is very very slow. Waited in the lobby for almost 30 minutes for an order I was told was done. I didn’t see an adult in the entire place. Might be good to hire one to control the chaos that customers can see. After waiting almost a half hour, I was told it would be 3 more minutes as she was cutting it? Waited another 15 minutes. It’s a SUB. It’s not a homemade beef Wellington! Scared to ever order again for fear I might be late to my death.