Jack's Subs Pizza
Frederick, MD · Cheesesteak restaurant
- Address
- Jack's Subs Pizza, 1305 W 7th St Suite 35, Frederick, MD 21702
- Phone
- (301) 620-2512
- Website
- jacksusa.com
- Status
- Closed · Opens 11 AM
Jack's Subs Pizza is a restaurant located in Frederick, MD. It is one of 457 restaurants listed in Frederick. Its 3.9-star rating is slightly below the Frederick city average of 4.3 stars. There are 10 photos associated with this location.
About Jack's Subs Pizza
Jack’s Subs Pizza serves the best Cheesesteaks, Subs and Pizzas in Frederick, MD since 2010. We are a family-owned and family-operated restaurant, with over 25 years of experience bringing joy and getting local families and businesses united at the... More
Hours
| Saturday | 11 AM–9 PM |
Customer Reviews
Came to try the updated Jerry's steak and cheese was really good problem is the menu in the restaurant is outdated showing incorrect sub sizes and 0 prices for anything! That's kind of unacceptable to not show pricing on a food menu especially with sub sizes that don't exist when there's a huge line. I would go back but with caution next time
The menus inside the building are not the prices they charge. This is definitely not okay to not tell people the prices changed. When you look at the board there are no prices shown. The lady that I talked to about this issue was very dismissive of the fact that the menus prices and our receipt didn’t match. This definitely is false advertising and do not understand how a place can charge you more then their menu. When asked for a manager they kept saying the prices on the menus are wrong. Why didn’t anyone let us know that the prices changed and why are the prices not on the boards. If you get food at jacks make sure you look at your receipt so you don’t get hassled as well.
Edit: it gave my husband food poisoning thanks People seemed nice enough just doing their jobs, but $10 for 4 piece ? And two of them looked like they had been cut down the long side then separately breaded and counted as two separate pieces. And if you get a cheesestake and want to make it into a meal that's $12+$6 so $35 for a not super great meal is rather unfortunate. The cheesestakes are not world class or whatever they claim. I suppose it's just the unfortunate fact of life that everything is so dang expensive so so little now. And then tips are expected, and half the time I worry if I don't they will do something to my food.
We ordered online. When we got there, it didn't have a place to pick up the order, so I had to wait through everyone ordering to get our food. We got small and regular size subs to compare sizes, and the small is about half the size of a regular. The pizza was pretty limp and didn't have a great bite to it. There is no real flavor to the pizza besides the cheese. The cheese steaks had a big lack of additional ingredients. It had a good amount of meat and cheese, not nearly able to notice any of the other toppings we ordered if they were there at all. And the taste was bland. I don't know how to make a cheese steak taste just like cheese and not able to taste the meat at all but somehow they managed.
The first time I came, I had a great experience but the next time i came the quality wasn't there. When i first came the owner/manager was around. This time around it's lacking something. The food portions wasn't there, and the customer service wasn't great at all
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.