Jack's Family Restaurant

Clean Fast Friendly Service. Please Keep it that way!!! Ate dine in lunch today with My Wife. We will definitely be back if They can keep up what They are doing now. Please don’t let it turn into just another fast food restaurant in Yazoo City. My Burger was good. She had a Fried Chicken sandwich and said it was good also. Fries are just average fries.

I visited the Yazoo City, MS location. Rosie was the cashier in the drive through window. She was friendly, professional, and had great customer service. The food was hot and delicious. Best of all, my order was accurate!!!

I visited the Jack' store in Yazoo City today, 11/17/2025 the Services was awful there were 6 Customer standing in front of the register waiting to place an order when I walked in the one Cashier that was present at the time was walking back and forward talking to the employees in the kitchen instead if taking our order I don't know how long they had been standing there before I walked in but I stood against the wall waited for at least 30 minutes before another Cashuer came up to the register and started the line moving. Then I waited another 10 minutes before the employee started preparing my order then She tell Me we don't have any Chicken Drumsticks we only have Chicken Wings and Chicken Breast so I chose a Chicken Breast and a Wing. both the Cashier Teresa and the other employee wer

My food was great, been having issues in the past, but today Burger was hot Fries were good but they still putting too much ice in drinks staff was nice and friendly And I didn’t have to wait long for my food grateful greatest feelings thank you Jax. I’m trying not to give up on y’all.

If I could give negative stars I would. We have a Jack's in our town and love it so we stopped here in Yazoo city. I have never in my life seen such intentional disregard for customer service. We were there for what seemed like an eternity while employees walked around talking amongst themselves. There was no sense of urgency and there was one employee literally standing behind the grill looking at the customers....just looking, not doing anything. There are people standing everywhere. The napkin dispenser was empty. The trash cans were overflowing. I couldn't even get anyone to refill my drink. The cashier was too busy chitchatting or flirting with some guy at the counter. I'm appalled. I've managed before and there was absolutely no excuse.