Jack's Family Restaurant

Took almost 20 minutes for them to get the order ahead of us figured out 2 cones. We ordered our food all of it came out wrong. Ordered a crispy chicken but salad. They made a sandwich. I ordered 3 pc bone in chicken they put it as chicken fingers. My husband ordered a #2 big bacon and it did not have bacon. We ordered my son a bigger meal plain no cheese just patties and bun it came out with everything. The lady behind the counter got a little bit of an attitude when we told her my sons meal came out with his chicken fingers and fries. She walked away mumbling well why dont you just take extra. We told her we didn't want extra my 9 yr old doesnt need all the extra.

My breakfast was AWESOME!! You cain’t go wrong with the chicken biscuit or steak biscuit, though I’d have to say I’m liking the steak just a tiny bit more! I ordered a “side” of smoked sausage but they mistakenly packed me a smoked sausage link biscuit by mistake. It was RRALLY good also though so no harm / no foul as far as I’m concerned. I really like their hash browns and Iced Vanilla Coffee as well. Y’all give ‘em a shot!!!

We tried ordering through there app and hour before close and it wouldn't work. The employees that serviced us refused to make fries so I was forced to buy only what they would give me. Then even after asking for seasoned fries I got cardboard saltless fries and to top it off the tenders I got were the size of popcorn chicken all in all if I ever go back to to Jack's it won't be the one in loxley

After many Facebook posts saying this location sucks, I still tried it for breakfast because it’s so cheap. Now I see why it’s so cheap. I told the lady taking my order “I’ve never been here for breakfast so give me a moment. I’ll take the biscuits and gravy.” “That’ll be $3.04” ok so we’re not going to ask about sides or drinks? So I assumed the biscuits just came by themselves. I get to the window and ask “So I wasn’t sure if that came as a meal or not.” Her response: “did you order a meal?” Me: “Well I don’t know. Does it come as a meal?” Her: “Did you say you wanted a drink?” I should have just pulled off at this point. I’m not playing 21 questions before 8am. Then I receive the biscuits and gravy and it looks like this. I guess I’ll drink the gravy as my side and drink

I love Jacks... in north Alabama (Ardmore) and east Alabama (Opelika/Phenix City), so I was excited about stopping at this (Loxley, Al) one for breakfast and dinner. I got a steak biscuit and chicken biscuit for breakfast... WORST EVER! The biscuits were paper thin, and half of my chicken biscuit had no biscuit on top. Looked forward to dinner because they have awesome chicken, right? WRONG! Ordered 2 chicken dinners with breasts (paid extra) and these were the toughest chicken breasts I've ever eaten. They pulled them out of the warmer when I ordered, but I'm pretty sure they'd been there since morning. Nothing helped them. NOTHING! Paid extra for macaroni and cheese, and it was ok, but not worth a $1.50 upcharge. The employees were nice, but SLOOWWWWWWW! The woman for breakfast couldn'