Jack's Family Restaurant
Jackson, TN · Fast food restaurant
- Address
- Jack's Family Restaurant, 157 Parkstone Pl, Jackson, TN 38305
- Phone
- (731) 256-7491
- Website
- locations.eatatjacks.com/tn/jackson/157-parkstone-place
- Status
- Closed · Opens 4 AM Sat
Jack's Family Restaurant is a restaurant located in Jackson, TN. It is one of 260 restaurants listed in Jackson. Its 4.0-star rating is slightly below the Jackson city average of 4.2 stars. There are 10 photos associated with this location.
About Jack's Family Restaurant
Since 1960, Jacks has been serving Southern favorites like scratch-made biscuits, hand-breaded chicken fingers and hand-dipped milkshakes in their dining rooms and drive-thrus. Order Online, on the app, or drop by and visit us at our Jackson,... More
Hours
| Friday | 4 AM–11 PM |
| Saturday | 4 AM–11 PM |
| Sunday | 5 AM–10 PM |
| Monday | 4 AM–10 PM |
| Tuesday | 4 AM–10 PM |
| Wednesday | 4 AM–10 PM |
| Thursday | 4 AM–10 PM |
Customer Reviews
Loaded mac and cheese with bacon and chicken turned out to be a great surprise. It was excellent! The chicken tenders are reasonable portion and the sauces were good. The place was very well decorated and very clean. The restrooms were clean and decorated as well. Overall, we will stop again on the way back through.
I ordered the Bigger Jack combo without tomatoes. The cashier in drive-thru was very pleasant. My burger was hot and fresh, however, it did have tomatoes. I was disappointed by this, but because it was hot and looked delicious, I just took the tomatoes off. Also, the fries were not as fresh as I like. Overall my experience at Jack's was pleasant, the price was reasonable, and the burger was delicious.
This place sucks. It took them 30 minutes to make a simple order. 4 people working and they were not that busy. When speaking to the manager was told "we are short staffed and are sorry". I am usually empathetic, but they are slow and incompetent. No apology are compensation was offered by "Manager ". I will not return to this location ever. Please retrain manager as she needs retraining.
Oh my goodness I absolutely LOVE this place. The food was just so good the service was great. The meal was better than eating a real home cooked meal. And not a wife trying to cook I mean momma's cooking. They were practicing all the pandemic requirements perfect the cleanliness was something these workers really took to heart. I just wished we had one of these Jack's near Camden Tennessee. I pulled in thinking i was getting Jack in the box fast food and ended up with a new favorite restaurant.
Stopped by Sunday (09-21-25) about 7:15pm. The young woman working the drive through window had a great personality and great service. We ordered item that required some wait for fresh preparation. We were asking to pull up and they would bring it out. After an appropriate wait out food came out hot and fresh. As I was about to pull off, my passenger noticed we were short two pies. However, before we could even put our van in park, the same young woman was running out with our pies to catch us before we pulled off. She apologized and we all laughed about. She had a great smile and attitude. Most places/people would have just let the customer drive and apply if the customer came back in. She did her job well and with enthusiasm. That is an individual i would hire (steal away) if I had a bus
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.