Jack's Family Restaurant
Hanceville, AL · Fast food restaurant
- Address
- Jack's Family Restaurant, 325 AL-69, Hanceville, AL 35077
- Phone
- (256) 287-9933
- Website
- locations.eatatjacks.com/al/hanceville/325-alabama-hwy-69-south
- Status
- Opens soon · 4 AM
Jack's Family Restaurant is a restaurant located in Hanceville, AL. It is one of 19 restaurants listed in Hanceville. Its 4.0-star rating is above the Hanceville city average of 3.7 stars. Based on combined rating and review volume, it currently ranks first among restaurants in Hanceville. There are 10 photos associated with this location.
About Jack's Family Restaurant
Since 1960, Jacks has been serving Southern favorites like scratch-made biscuits, hand-breaded chicken fingers and hand-dipped milkshakes in their dining rooms and drive-thrus. Order Online, on the app, or drop by and visit us at our Hanceville,... More
Hours
| Saturday | 4 AM– |
| Sunday | 4 AM–10 PM |
| Monday | 4 AM–10 PM |
| Tuesday | 4 AM–10 PM |
| Wednesday | 4 AM–10 PM |
| Thursday | 4 AM–10 PM |
| Friday | 4 AM– |
Customer Reviews
Ordered a 3 piece chicken dinner - (2) Breast, (1) wing, mashed potatoes and Cole slaw. Paid an up charge (as shown on the receipt) to get the (2) breasts. Did NOT get (2) breasts (as shown in the box). Instead, received (2) wings which would be a normal 3 piece dinner. The potatoes & gravy rated as though it had been in the warmer for several hours. If you want your order to be correct, choose another location!!! This location used to be fantastic. Not sure what has happened to it!!!
To recieve TOP-NOTCH, service, VIA drive-thru, two-minutes before closing is almost unheard of, BUT It just happened to me!! I intentionally asked their names, politely. of course. CAITLAN was phenomenally patient, kind and well mannered. So soft spoken. Also, Rikki and Jerica we're as respectful as CAITLAN. I highly recommend that you come by and see for yourself!
Some confuse Jack's with Jack in the Box. There's no comparison, Jack's is far better, breakfast, lunch and dinner. They are reasonably priced and serve out great food. Staff is always welcoming and courteous. Breakfast is 🔥, I like the southern cooking menu they represent. Hand dipped shakes, hand breaded chicken and tenders, good burgers. You name it, it's always good. Great portions as well. Wish they had one in Kentucky.
Great food, well prepared! The staff and manager are beyond friendly and helpful. This is not your typical fast food joint. Truck parking out back is a huge bonus. This was our first time eating lunch/dinner. Burger and chicken were spot on. Mac & cheese, green beans were fresh. Chocolate chip cookies are fresh and warm!
I'm a truck driver. I stopped here to get an order to go which was my lunch. I ordered a burger with regular fixins and they gave me a bacon burger that had been sitting in the box it seems because it was totally fresh but kinda tasty so I gave two stars for the food to be fair even though it wasn't what I ordered. The fries were good except some had a cheesy like seasoning that I didn't care for. The Strawberry shake was so so. The people working here were not lively and didn't look at customers as in regular eye contact. They seemed hung over maybe it's the party crew I don't know. It took longer than expected to get my food. A person that came in after me was given their shake first. I didn't like the atmosphere and won't be stopping at this location again. They weren't rude to me other
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.