Jack's Family Restaurant

I recently moved to Ashford from Dothan. I have always had a pleasant experience until now....I am not sure who is running this establishment but I am pretty sure you do not visit or eat there. In the 2 months my family has been here we have visited 3 times trying to give you a chance, every experience has been a disaster. Tonight for example....I simply ordered a buffalo chicken sandwich and some fries. I got the attached pictures and some soggy fries. On top of that, I waited at the order window for 3 minutes before I finally said HELLO! And was responded with what can I get you......I then paid without a good evening or any kind of courtesy and said pull around to the front of the building for another several minutes. All that for some crappy food I could have microwaved from the local

Been to Jacks several times and always felt like the food was decent for the price. Service is ALWAYS terrible, staff stands around like they absolutely hate their job or they are way to engaged into a conversation with a co worker. With all that being said I always overlook the God awful service but I can't do that anymore! Went in the chicken was EXTREMELY salty, a bit dry and my fries were cold. So disappointed because I bought a friend in from out of state whose never had Jacks and after hyping it up. Ugh. One thing that he raved about was the amazing biscuits.

When this placed first opened it was great. We live down the road so we used to frequent it a lot. The last time we got food here the burger and chicken sandwich was cold. Currently sitting in the parking lot at the moment only one other car ahead of us. We've been waiting over 10 minutes in front waiting for our food and the car before us still does not have their food either! Definitely won't be back until something changes at this location!!

Stopped here on route to FL. We took our food to go - the fries were so salty they were inedible. The kids cheese burger was ok and so were the chicken tenders. Meh.

We came here for the first time to try out Jack's and the entire experience was horrible. We order 2 meals for our sons and 1 meal for each of us. When we got to the window they only had 3 of the 3 meals. The young lady at the windows was obviously irritated with the other young lady who took the order and got it wrong. She started fussing at the young lady for getting the order wrong with us still at the windows and the window open. We was then asked to drive around to the front. After waiting the same young lady who was irritated came out to us and asked us to drive back to the window. When we came back to the window we was asked what our order was by this same young lady who was still very irritated. The manager(who was irritated as well) then came out and started taking our order and s