Jack in the Box

Is it really THAT hard to put taco sauce and ranch in the bag on mobile orders? I’ve asked for some twice now just for it to not be put it in the bag. Come on…. Also, change your oil. These tacos are not supposed to be dark brown 🤦🏼‍♀️ Two words: health department.

How hard is it to ensure fast food is warm and not served cold? It makes you wonder how long the food has been sitting there waiting to be packaged. Staff make no eye contact and show no interest in any form of customer interaction or service.

This is the worst Jack in the Box I’ve ever been to. Dead drive thru and inside. Took them several minutes to even greet me, if you want to call it that. Then it took them almost 10 minutes to get me 2 tacos. Again, DEAD, not busy whatsoever. Not even basic human interaction. I’ve never reviewed a Jack in the box. And honestly I ordered a smash burger last week and it was the worst one I’ve had from any of the Jack in the Boxes I’ve been to. Idk what’s going on with this place but your people need to be trained.

New Year’s Eve night the employees of this drive thru parked there car just right before you could enter and order turned it off and left it there so long the car windows were iced up. All to not work and still get payed. When I asked an employee if we could order bc they were standing near the door they said mobile orders only I said I was willing to place one but an employee car was in the way and he just shrugged. So jack in the box get better employees better managers or just close next time it’ll save you in labor bc they refused to do any of the labor they were payed for.

I wanted to go inside to eat at 7:00 a.m. and the dining room was closed. I looked at the hours of operation and it was supposed to be open at 6:00 a.m I decided to go through the drive-thru but was disappointed with the hash browns from my ultimate breakfast combo. They weren't cooked completely, they were soggy and full of oil and I was not able to eat them! Very disappointing because I love Jack in the box hash browns! Most of the time I'll order a second one just because I like them so much. I was definitely disappointed. I should have gone to the Jack's by my house in East Wenatchee. They consistently have good food and good quality. I don't know if I will eat here again at this location.