Jack in the Box

All drinks available except for shakes and boba drinks there machine broke down about 3 wks ago. Wasn't able to fulfill my cravings without the chocolate shake I was imaging about. The employee was not patient at all, kept going on and off the drive thru mic. She couldn't hear us and we couldn't hear her. We kept repeating ourselves over and over and she added a large sprite to the order and we said we wanted large fries. We repeated that twice bc I knew she misunderstood the first time. Asked for a cheesecake 3 times and she sounded upset at us and kept muting herself. It was very upsetting to have to go thru that type of service. Then we get to the window and asked for her to repeat our order and she still had that large sprite on the order. We corrected it and had us wait up front for o

Food was very fresh and delicious. Only had two people working and they did an amazing job. The lady with the short grey hair was really friendly and appreciative I had manners. They were doing their best at a rush hour. People need to have compassion and patience. She was very sweet and Jack in the box is lucky to have her. Hope to see her again!

I had a previous disappointing experience in the past but stopped in for the 0.75 taco special. They have turned around. My burger and tacos were hot and fresh. Customer service was excellent, quick and friendly. I will gladly stop back again.

Do not go here the employee's are aggressive and tell you how much your allowed to order they didn't have name tags but one was a women heavy set with glasses. And the other had braided hair and was heavy set. They accused me of ordering to much and said I wasn't going to pay for it and then tried to steal one of my burgers but I had the receipt to prove it

In the drive through line, I was waiting to order only to be told that they were doing a shift change and there would be a wait of 30 minutes to an hour! The line is one lane wide and with two cars in front of me waiting on their food, I had to inform the driver behind me of the wait and ask them to reverse out so neither of us would remain stuck; I even asked if I could just order since and I was stuck and was told there would be no point due to the wait. I’ve never heard of a fast food restaurant refusing orders due to a shift change???