Jack in the Box
Surprise, AZ · Fast food restaurant
- Address
- Jack in the Box, 13738 W Bell Rd, Surprise, AZ 85374
- Phone
- (623) 544-1531
- Website
- locations.jackinthebox.com/us/az/surprise/13738-w-bell-rd?utm_source=google&utm_medium=local&utm_campaign=google-local
- Status
- Open 24 hours
Jack in the Box is a restaurant located in Surprise, AZ. It is one of 276 restaurants listed in Surprise. Its 3.5-star rating is slightly below the Surprise city average of 4.0 stars. There are 10 photos associated with this location.
About Jack in the Box
Jack in the Box has always been the place for those who live outside the box. Where you can try new things and order what you want when you want it, while always getting it fast, hot and fresh. If you love the classics, burgers make up the core of... More
Hours
| Saturday | Closed |
Customer Reviews
I normally get my food to go, and it isn’t a far drive from here to home, however, taco’s are definitely not cook to order, and are either falling apart (due to grease) or extremely crunchy and stale (from sitting under a heat lamp past the time they are supposed to be sold to a customer). The time getting my food to me was reasonable when parking in the front after being prompted to, and customer service was great! If the food was as good as the service, they would get a 5 stars and I would go back
No stars for this review, my order was wrong. We never eat fast food we always go to restaurants but tonight this was going to be a quick food dinner treat for us so I went threw drive through while I was waiting in drive through the speaker was trash they couldn’t hear me they didn’t get the order right or read the order back to me. When I went up to the window not very please I even said sorry for there speaker not working well. So I got my order but only to find out that my order was the wrong order drinks were all wrong and the sandwich’s were wrong and no TACOS’S and the fry’s were cold as hell, that was special order I was getting but, $31.00 later no receipt and an vey bad service cause I didn’t get my order right it must have been some else’s order do better JACK IN THE BOX!!!!!!
Stuck in the drive thru while i'm typing this up quit just to find out that they can't do none of the new meals, because they have a new cook. And what I mean by new meals? I mean, Xi double junior jumbojack. Cheeseburger meal, thank you so much. Are you telling me they don't know how to put one Patty on top of another how hard is that. It's just a jumblejack with an extra patty.
Let me start by saying this is my favorite jack in the box in this area. Today I made a big order via drive thru. I got 4 chicken sandwiches a double jack combo some chicken wraps i also got 2 fries and some drinks. When I got home I noticed we didn't get the double jack burger and fries. The chicken sandwiches had no mayo and had lettuce stems in 2 of the sandwiches. The chicken wraps were great. I spent 64 dollars and didn't get a whole combo and the food was mediocre to say the least. Very disappointing.
Semi Truck red and white says McLane on the side of it parks in front of the store blocking handicap parking and half the drive thru. I asked the driver to move so my wife and I could leave he said he’d be 10 minutes I said I’d call the police to make him move, he said go for it and laughed at me. This is RIDICULOUS there’s no need for this semi in this parking lot at lunch time.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.