Jack in the Box

It really comes down to who is working... the young lady who took my order & gave me my food tonight was very sweet. Their intercom thing was having issues, but kindness is one pro that covers a great multitude of cons... like the fact that I asked for a Jr. Bacon Cheeseburger and got a bunch of tacos instead. Not even mad tbh. 😬🤷‍♂️😂

Absolutely horrible. Got to the drive thru to pickup my mobile order at 6:06pm. There was nobody picking up and only one person in line. I could tell that person was agitated as if they had been waiting a long time. Finally at 6:10pm they took their order and I pulled forward to the speaker and was told "We'll be with you as soon as we can." 1 minute passed. 2 minutes passed. 5 minutes passed. 9 minutes passed and I lost my patience and said "Hello?" And was told "We will be with you as soon as we can" I tell them that I am picking up a mobile order and they say I can pull forward. I get to the window to a woman who clearly didnt care about her job or me. Was working in slow motion. Didn't apologize for my wait. I asked to speak to a manager and that was pointless - she also did not care.

once again another horrible experience… door dash only when i get to the drive through? why? what’s the purpose of a drive thru if door dash is the only option? why would i pay double the price for something when I’m sitting in line? no sense at all. horrible service and always lazy employees that don’t want to do there job!

Hot, good fast food. Service with smiles and pleasant tone. Crunchy tacos with plenty of "hot" sauce (this is fairly mild, by TexMex standards); large jalapenos filled with cream cheese and coated in a very crunchy breading.

One of the best Jack in the boxes that I've been to. Lived in O'Fallon for 20 plus years and it's always been good. Takes a little longer than most fast food places but always worth it.