Jack in the Box

My girlfriend came to order a breakfast sandwich this morning. The lady taking her order was a heavy set hispanic woman, we've come to learn is a Team lead. My Gf ordered a particular sandwich and when she was handed the bag it wasn't what she ordered. Also, it wasn't cooked properly. Two pieces of toast, egg and an nonmelted piece of cheese put together without any organization, just thrown in the bag. (disgusting food handling practices) Then when my girlfriend backed up and told her about it she argued with her saying that's what she ordered. No it wasn't. That couldn't possibly be something on the menu. The employee hesitated to rectify the situation but when she did, she left the window cracked and was saying disgusting, inappropriate things about her. The lady was horrible and due

I had pull up and asked for a number 4 and I said I wanted a large fry with it . She placed the order individually. So I said to her I wanted the combo . She ignored me twice . So I repeated myself twice nicely bc I don’t want anyone spitting on my food . She answered very rude saying that well you need to say combo . Which is what I was saying nicely . I cancel my order because she was rude unprovoked . I do think she was there maybe alone idk . Maybe she needed more help .but I was the only car at the drive-through . Anyways . I do hope she re-evaluates her attitude .

Jacob was really professional and Friendly at Front, my 7 years old is really picky about food so he was patiently explained to him and took the order. I would definitely recommend this place. Thank you for being so patience and providing the service

2/20/26 I ordered in the drive thru and the cashier was very kind and helpful, I believe his name was Dante. He gave great customer service, they need more staff members like him.

Every time I try to stop by in the morning around 6 am they're never open and theirs lights on and a truck outside so what's going on? UPDATE: went for a kids meal with chicken nuggets at 2 in the afternoon and only got fries. EDIT: 3 YEARSS LATER still a bad spot ordered a muchie meal curly fries were cold n soggy tacos were filled w lettuce n burger patty was half eaten. 3 years later and still just as bad. Ridiculous