Jack in the Box

I had to try, given the mixed reviews. Then I pull up and see this is a newer location. It's clean inside and out. Yes, the staff is young and seems a bit inexperienced on customer service, but with some gentle prompting I got exactly what I wanted. Advice: park the car and go inside. I have found it almost always a better experience than speaking through a microphone. I would have ordered through the app, but it was down. So yes, they do have an app that gets you a discount off your first order plus reward points. There is also currently $10 meal deal. If you like Jack In The Box food, I would not hesitate to recommend.

This place is a joke. They are out of so many items, then they give you the wrong item that they suggested because they were out of said item. They are rude and nasty when you ask them why the error was made like it's our fault. They can't function & keep making mistakes. If you are going to screw up at least own up to it, be kind, and offer a resolution. This location has been open long enough to work out it's kinks and they are about to open another one before fixing this location. Jack in the Box has been around for a long time. Only new to Jeffersonville. The Louisville store is even worse with 1k+ poor ratings with an average 2.9 rating. Someone has a lot of capital and no business sense!! The owner, district manager, etc need to go or these locations will be Taco Bells or Wendy's bef

This was my first time ever trying Jack. They were nice and fast and the food was good except the burger. It looked great. But as soon as I took a bite I was brought back to 8th grade school lunch. The sysco patties that I call soy burgers. Other then that, it was pretty decent. We ordered the lunch meal and a 3 piece chicken strip.

the temperature was freezing cold inside, a lot of employees in the kitchen area, the staff is not motivated, their production line is very very slow, been twice since they opened, not a place that I desire to go back to, the cashier taking my order didn’t seem right, she then went to the restroom for almost 15 minutes, then came out and seemed out of it spilling a bucket of water. It took right at 15 minutes to get my food. And it wasn’t anything special, The place has been opened less than a year and the dining room is already wearing down. Employees are parking up front limiting close parking for customers.

This place is complete dog water. It’s got two lanes for drive through and they pick and choose which lane to take orders from. Waited to order for 20 minutes while they allowed cars who came after to order. The food is always wrong and they are allergic to putting mayo and ketchup on a burger. We ordered seven burgers and three made it to the bag. The mozzarella stick bag is always dripping grease from the bag. This place is super inconsistent. Only go if you have your day free. Expect to wait 30 minutes to an hour every single time.