Jack in the Box

I was quite surprised and disappointed upon my arrival. I accompanied several family members, and upon entry, the cashier (Edna R) directed us towards the kiosk. A gentleman entered behind us, and she inquired if he spoke Spanish. He responded affirmatively, and she informed him that she could assist him directly. Had we been able to communicate in Spanish, we believe we would have received personal assistance from the cashier rather than waiting with six individuals for a kiosk. She observed my evident frustration, as we only placed two orders due to the kiosk freezing. Subsequently, she decided to offer her assistance. Please treat all the same and no one better.

Waited in line for about 20mins, Soo long they turned the timer off. The food wasn't good at all. My hash brown tasted like it sat out all day. My taco's were chewy. I ordered a strawberry shake & the machine went out mid fill up. Then the lady had to refill the machine so she asked me if i could park in front after about 8mins of waiting. A line of about 4 cars formed behind me. Ridiculous

I genuinely think that Jack in the Box has better fries than most fast food chains, but at this particular location, the fries are always cold, like warm at best. And at least half of the fries are stale. Some are really really stale, like they just keep adding a little new to the old, and being that they are open 24 hours I would bet some of those fries are days old, at least. They also never give me the dipping sauce for the tiny tacos, which according to the menu, I’d supposed to be included. I won’t be ordering at this location again, every time I’ve gone there in the last year it’s been absolutely terrible.

Nice & clean dining area. But cashiers are very careless and so slow. Both restroom out of order. Hand sanitizer dispenser was empty. No options to clean your hand. Business management need more attention on this business.

Horrible stuffed jalapenos refried I was not sure about rating them until i had one left 🤨