Jack in the Box

I ordered food today including a side salad. While we were eating at home, my wife noticed the side salad was bad (rotten and slimy at the bottom) Everything else we ordered was fine. When I took the side salad back to the restaurant, I met Melisa (the manager on shift) and showed her and instead of being remorseful, she was argumentative, saying that the salad wasn’t bad. In the process, she did mention that the salads were brought in on Monday and kept refrigerated (that means the salad has been sitting in there for approximately six days). She then quickly realized and changed her statement that the salads were brought in on Wednesday. Her customer service is horrible!!! Make sure to check any salad you order from this particular location before you take a bite. The salads are not fres

For this to be a new location your really starting off in a bad way nothing at all was correct on the order except for the receipt in which I will upload the picture of everything then to make matters worse there’s no phone number to call with the concerns very disappointing honestly. The tacos were with extra cheese no sauce and they are swimming in it and the cheese burger was supposed to be plain the salad was supposed to be grilled chicken how to you mess up the entire order

Tried to order a midnight meal ,was feeling very starved at this point so decided to order some food through the app. It tells us (me and my boyfriend) that it will be connected through doordash. So we wait, and wait, and wait. We put in our order at 12:44 maybe 12:50Am, we started getting concerned around almost 1:39 because thats when it said it would be arriving. But on the website that allows us to track it, it showed the food was still being prepared. So my boyfriend called up and was told that it just came in as a regular online order. We think huh, weird we definitely put it in as a delivery order. The wonderful manager on duty, Melissa (I hope I have spelt this right), told us that it would come up as doordash or ubereats on their ticket.Melissa helped me through the customer servi

This is hands down the worst fast food place in this town. My wife and I were so excited when they finished building and opened and it has been nothing but disappointment. We have ordered from here 4 times and nothing was ever correct. Shes been shorted half the order before which comes to roughly 20 bucks worth of food for our family. Tonight i walk in to order and i get asked if i am picking up an order to which i reply no but i need to order. There is a gentleman already standing at the counter trying to get someone to come take his order to which they ignore him. He is an older gentleman and was forced to use the touchscreen that he was wildly uncomfortable using. Then after he finishes i stand there and reiterate i want someone to take my order which the 4 employees look at me and the

To the owners of this establishment. I feel very disappointed and disrespectful. You guys have the no values. How dare you sell me some dry and left over food. I wouldn't give this food to my worst enemy... never buying food from yall ever again.