J. Alexander's Restaurant

This is our go-to date night spot. Tonight was extra spectacular because we had a new fantastic Server, Gabby! Ask for her, you’ll love her! The swordfish was the best dish Js has ever made - in my opinion ( also highly recommended by Gabby) and I am a HUGE regular fan of their salmon … every time I come in. Thank you for another great date night! See you soon, Gabby! You were a joy!

I’ve been a long-time fan of this restaurant and almost always order the slow-roasted prime rib at medium rare. It’s consistently been tender, tasty, and full of flavor. However, during my visit yesterday, I experienced something very different. My usual prime rib arrived much rarer than normal and unusually tough to cut — something I’ve never encountered with this dish. For the first time in all my years of dining out, I sent a steak back to the kitchen. When it returned, the situation only became more puzzling. The appearance looked off, and the flavor and texture didn’t resemble the prime rib I’ve always enjoyed here. It was disappointing enough that I couldn’t finish it, which has never happened before. I boxed it up, hoping I might be able to salvage it at home. Despite this one-of

Great service and friendly staff, the food is delicious. Never disappoint. Kassy was our server. she was very friendly and attentive., drinks was were also very good well-made however, after finishing our meal, we asked for coffee we did get them, but when we asked for another round, the server said they are out they are not making more. It was a little bit disappointing and letdown after spending a few hundred dollars. This is not a complaint. Just suggestion take care of your customers ,

This was our first time visiting J. Alexander’s, and we had an excellent experience. The food was tremendous, and the whole staff was very friendly. Would highly recommend J. Alexander’s to anyone looking for a great steakhouse experience.

What has happened to this J Alexander’s? It was my go-to spot (2-3 times per week) for 15 years but not anymore. The food quality and quantity are now very inconsistent. There seems to be no kitchen management. I went for dinner recently at around 6:15 pm and they were already out of two of their featured menu items. There are lots of new servers who apparently get no training. They take your order and you never see them again. (Bartenders are still very good if you can manage a seat at the bar.) Orders are often followed incorrectly and arrive at the table wrong. Hosts are friendly but not very bright. I’ve made reservations several times recently but been told there’s a 30 minute wait when I arrive. Overall, seems that most who work there just don’t care about good customer service