IHOP

I came in to pick up my online order (ready at 11:05) and was told to wait. After waiting about 10 minutes, I was asked again what I was waiting on. After explaining my order and them having a hard time finding it, I was told door dash took my order/the wrong order. Why they have the food sitting in the corner for anyone to grab with no confirmation or anything is beyond me.. then I was told it’s not ihops fault, it’s door dashes and there is nothing they can do (other than remake the food) because they made the original order. Then the manager Carlos just walks away, not to be seen again until my order was ready. I find this very distasteful and not how I would treat an inconvenienced guest/costumer.

Tried calling to see when the Westminster location closed because I was hungry I called twice the first time they hung up on , the second time the phone just rang forever so needless to say I'm irratated and I was really craving ihop not too pleased. Now I'm hangry tryin to be nice writing this review please fix this issue

Went for Breakfast around nineish, wasn't busy, seated promptly, Waitress was friendly, took the order , shortly brought out the drinks to the table. Had French toast topped with Strawberries and Bananas and a side order of sausage links.

My husband and i came to eat dinner on 10/8 at 9:00pm. We waited 30 minutes for food and there 2 other tables that already had food. I got the cupcake pancakes with over-medium eggs hash browns and sausage as well as the berry crepes. I had to pick up my hash browns with my hands because I couldn't cut them, my eggs were cold, my pancakes were cold and my crepes were cold dry and without lemon zing. My husband got the original pancake combo with bacon hash browns and scrambled eggs with cheese and a biscuit. The biscuit was hard as a rock and ice cold, his eggs were cold, slimy and undercooked, his pancakes were cold and dry, he couldn't cut the hash browns. The service was so bad I completely ran out of mango tea and no one came to check on us at all. We payed because the manager didn't

Great service, clean restaurant, food looks exactly like picture in the menu and tastes great (every thing I have ordered).