IHOP

West Des Moines, IA · Breakfast restaurant

Rating
3.9/5
★★★★☆ 3.9
Reviews
20
Rank in West Des Moines
#97
of 224 restaurants
City Percentile
27%
rating percentile

IHOP is a restaurant located in West Des Moines, IA. It is one of 224 restaurants listed in West Des Moines. Its 3.9-star rating is slightly below the West Des Moines city average of 4.2 stars. There are 10 photos associated with this location.

About IHOP

Dine at IHOP® on 5045 Bentley Drive in West Des Moines, the home of pancakes and delicious breakfast, lunch & dinner near you with breakfast delivery, breakfast takeout and catering available. View hours, specials or order online.

Hours

Saturday6 AM–

Customer Reviews

★★☆☆☆ 2.0 Llew Anderson · Feb 2026

Terrible. The service was not great and it was the "best part." The server seemed to be training a new employee, but neither seemed to want to be the one to talk to us (me & 2 six year olds). The kids both ordered mac & cheese - it's Kraft from the trusty blue box. It seems like you can't mess that up, but they did. I took one bite of it and would have spit it out, but the kids said it was okay. I ordered the chicken fried steak with mashed potatoes and broccoli. The broccoli was half hot and half cold. Same for the potatoes - part was warm, part of it was cold. The gravy was hot & the chicken fried steak was okay. The server asked if I wanted any of it replaced, but no thanks, please don't bother bringing me more unseasoned, lukewarm food. If you are going for the pancakes - great! En

★☆☆☆☆ 1.0 Matt Emmerson · May 2025

Ordered pickup. Upon arrival no one was anywhere to be seen. Waited for a couple of minutes but since my order was ready for pickup I grabbed it and left. At home I was horrified by the portion size. The Cali Roasted Turkey($12.79) sandwich was terribly made with hardly any ingredients and they forgot the avocado entirely - see photos. The side order of fries was pathetic - see photo - usually there are about 3x as many.

★★★★☆ 4.0 Brayden · Jan 2026

Great spot to come in the evening after the dinner rush. Quick service and quiet.

★★★★☆ 4.0 Mike Ehrlich · Aug 2024

Food was great. Waitress/hostess was friendly and efficient. Excellent experience. Dining room was a bit dark (2:30pm ~) and we asked to be seated by a window and open the blinds (which were all closed) instead of the booth by the kitchen we were given, but she denied us. Ultimately it was a great experience. The food was excellent and we will go back. Honestly, the food is consistently good at IHOP (we normally go to the other location)

★☆☆☆☆ 1.0 Shatter Space · Jan 2026

My son ordered the smiley face pancake and fresh strawberries and bananas. The fruit was sliced up and the bananas were completely brown. I took them off the plate and told him to try the rest. He took a bite of the pancake and immediately spit it into a napkin. Then he tried a strawberry and almost threw up. I decided to try it before complaining. And it was very gross and old. When the server came back I told him it was not good and inedible. He didn't even apologize and still charged me for it. So I will not be going back

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Breakfast restaurantAmerican restaurantBrunch restaurantDinerFamily restaurantLunch restaurantPancake restaurantRestaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.