IHOP

Our visit to this ihop in Terrell today was exceptional. Waitress Teresa was the best waitress I've had in a very long time. The dining room was busy, but she never dropped the ball. Our food came out hot, fresh, and delicious. Though they appeared short staffed on waitresses, Teresa kept a smile on her face as she juggled lots of tables. Thank you for providing wonderful service, Teresa!! I hope to see her on my next visit. The food tasted so good that I almost forgot to take photos lol. Manager Chris - got to shout you out for turning our last visit into a great one.

I hadn't been to IHOP in a while and since it was a holiday and the whole family was off we made a trip to this location. Could tell the shortage of staff was probably going to make this visit a rough one. You can always tell a restaurant is either under staffed or they didn't schedule enough employees for a expected holiday rush. There were 10 ppl ahead of me on the waiting list and you could clearly see empty tables across the whole restaurant. The service was horrible ,the waiter was nice but definitely didn't seem to care. I'd ask for something and he'd forget. I had to actually get up and walk to the waiter to remind him I had asked for something. That happend numerous times it was a rough experience. Locations like these hurt the IHOP brand have seen it with other businesses th

3/3/26- I rate it a 5 star for the waiter Angel. He was out here busting his butt doing everything while the 3 other boys were in the bathroom doing who knows what and lookin suspicious when angel went in there and told them to get out and help work. The 3 other boys weren’t doing anything to help angel. Thank you for great service Angel

This has to be the best location I've ever been to. The service was good, food was quick, they got everything correct, no complaints at all! I was meeting up with my brother and niece for his birthday. I was heading home to Louisiana, and we picked this location to meet up for breakfast since we were all coming from different places. I'm so glad we did! This needs to be where they send new hires for training because they know how to get it done!

We had a really disappointing experience at the IHOP - Terrell. When we walked in, we were told we had to wait for a booth, yet I personally counted 13 open booths. Many tables in plain view were dirty and hadn’t been cleared. It immediately gave the impression that the restaurant was either understaffed or poorly managed. I was honestly ready to leave, but we decided to give it a chance. After finally being seated, our waiter informed us they were out of tea and chocolate milk. At that point, it just felt like one thing after another, and we chose to leave. Overall, the experience felt disorganized and unprofessional. We understand places can get busy, but cleanliness, communication, and basic beverage availability shouldn’t be issues during regular hours. Unfortunately, this visit miss