Identity Coffee Co. - Taunton, MA

Fantastic spot. As someone looking to find the best “work from home” spots, this is top tier. Huge space with lots of seating. The wifi is some of the fastest and most reliable I've had at a cafe. Food and drinks being great is obvi a huge plus. I love the mission statement and what the cage stands for too.

The atmosphere is great, its a very open coffee shop with plenty of great spaces to sit and read or study. However, it is extremely over priced and the service is incredibly slow. We arrived in line behind one other customer. We ordered 2 silver city breakfast sandwiches, a smores latte, and a pistachio iced coffee. The total came to 40$ and some change. Then we waited 15 minutes and finally our sandwiches came out. They were good but the description said it comes on a Portuguese bun, it was served on sandwich bread without being informed of the substitution. We then waited another 5-10 minutes until my smores latte was ready. The latte was very good but not worth the money for a small latte. Finally after another 5 minutes the pistachio coffee was ready, which also was tasty but not worth

My wife and I regularly seek out new coffee places around southern New England. Was stoked to find an Identity spot moved into Taunton (they’re a small chain in New England). This spot is MASSIVE. Not only is it a coffee / sandwich / ice cream shop, but it’s also an events space and community center. The decor and vibes are great. So much seating! What drew us to this place was the affogato. Not many places do it well, but I’d give identity a 4/5 with it. A little too much espresso vs. ice cream, but it’s delicious and the espresso was strong. I like that you can customize the ice cream flavors which no one really does. The iced lattes were also delicious, but had an awful lot of ice. For the price, I’d expect them to put a little more coffee in the cups and not fill to the top with ice

Maybe I hit this spot on a good day? It was Saturday afternoon and only a few people inside. The space is beautiful and large. The brown sugar shaken espresso was so good, and the breakfast sandwich was really yummy. Both came out really fast and I enjoyed the space. Unfortunate about the many low reviews because there’s so much potential here & I have nothing bad to say about my experience. Give it a try if you’re in the area!

This space is unrivaled but the service can be on the slow side on the weekends. Management should consider staffing more than two people.