Hyatt House Bryan / College Station

I'd like to give a shout out to Courtney at the Hyatt House Bryan TX location! I was doing some walk in marketing to promote our business Omni-Pros Restoration and was greeted by Courtney at the front desk. she was incredibly friendly (usually you don't get greeted with smiles if you're trying to meet and greet new people like this!), she represented the establishment very well and they are lucky to have her working for them! Thank you Courtney for making it less awkward for a new guy trying to navigate through marketing!

The moment we arrived to this hotel we had a great experience! The women who checked us in were friendly and welcoming. Our room was very clean and spacious. The hotel was nice and quiet and had everything we needed. We were only there for a short period of time and unfortunately I left my wallet behind. When i called the hotel about it the woman who answered the phone was very helpful and kind. She told me they had my wallet and were waiting for my call! The customer service at this hotel was top notch! I highly recommend staying here!

Despite some of the reviews I was more than pleased. Good staff. Clean room. Comfortable bed. Good hotel breakfast, if you more options go next door to Cracker Barrel. I will be back for sure.

Positive: The staff, the staff, the staff! Everyone was very nice. Everyone that I saw, spoke to me and acknowledged me. The staff are fantastic! The hotel was great, the room was great, the coffee at breakfast was great or at least my wife enjoyed it. Negative: There really was not anything.

Dirty dirty rooms, carpet either needs stripped completely or a really good shampooing. Housekeeping does not check on guests, rooms and hallways dirty, they just sweep trash into corners and leave it. Hotel in good location but not worth staying unless they clean it up.