Hurts Donut Co.

Great experience!! A little pricey, but worth it! They have gluten-free-ish donuts which was perfect for me. We sat and ate our donuts at the restaurant, and we got to watch them make more donuts right in front of us! My kids loved watching the worker make donuts and donut holes! Thanks Hurts!

For the manager as a customer I’d like you to know I only rate your donut shop a 3 out of 5 specifically due to the unprofessional service received by an older woman who said she’s been a bakery chef for over 30 years. She was rude, unwelcoming, unfriendly all of the above etc. the type of staff you do NOT want working customer service (!) She makes people not want to return type of person. Extremely bad experience. She gave bad attitude and was smart ass-ish with customers. Whether racism be the case, having a bad day whatever she wore it on herself and didn’t care if she was at work and clocked in on the job. Unprofessional. I hope after over 30 years bakers experience she is that good of a chef to keep her around because she was just nasty to customers. Witnessed and experienced myself.

Best gluten free donuts ever had! They even had about 10 different ones to choose from. Could not even tell they were gluten free! Such a fun place. They had amazing helpful workers. Could see them kneading dough and making fresh donuts. Came to town from 6 hours away wish I would have gotten more after the donut just melting in my mouth! I would not pass up going here they probs had about 30+ different regular donut kinds and huggge cinnamon rolls size of my face!!!

Went to Hurts Donuts to order an apple fritter for my fiance. When we got to the counter the girl at the front said they were out. No recommendations were made or a heads up on when they usually make apple fritters. We proceeded to get a half dozen donuts instead. I told her I wanted a long john and she completely ignored what I said and put a cake donut in the box instead. I had to tell her again I wanted the long john. We decided to give Hurts Donuts another chance a few days later since they were closer to our house. We order apple fritters on the app so they have proper notice to make them. We drove 45 minutes into town and received a text, right when I was pulling into the shop, that our order was canceled. In the future it would be the best course of action to call the customer and m

I loved Hurts. The selection is huge!! Bought a dozen donuts, I'll round up, $25. There were three of us that went and a dozen was more than enough. I love blueberry cake donuts and this is for sure in the top 5 of all places I have been for that donut. My other two faves that I got were the Reese's chocolate donut, and the snickerdoodle. Service was great! Welcoming and answered all questions. I am from TX so I don't know if or when I will be able to return, but at the thought of returning to Des Moines, I look forward to returning to Hurts. Highly recommended.